Bharat Petroleum [BPCL] — gas delivery boy selling my gas

Address:

Gkm Colony, Chennai, Tamil Nadu

Barath gas delivery boy named jeeva not delivering my cylinder which i booked to my address when i called his number he's talking very rude & telling me he sold my cylinder to someone else & asking me to wait for another two more days.. I have kids in my house &i have only one gas connection how will i manage??
Delivery boy ph number : [protected]
Name of the delivery person :jeeva