Bharat Petroleum [BPCL] — Gas delivery not done

Address:

Pawar nager lane no 2 , opp. Sai dham -old sangavi pune

Dear Team,

We have done online booking for Bharat Gas and did payment for the same by online payment .We have received cash memo generated sms on registered mobile number at 11:50 am today but still gas cylinder not delivered to our address

When I have called for enquiry that why cylinder not received to our address then executive informs us that it will be get on Monday dated 7th August.

If cash memo is generated for us then why cylinder not received at our address
Kindly look into this
What is the matter

We have emergency of gas cylinder.
By hand delivery not there and board is displayed there for the same.

Details for Customer
Consumer No:[protected]
Distributor code:194307
Card serial:268447
Consumer Name:Sambhaji Dalave
Reg.mob no - [protected]
City :Pune-Aundh

Cash memo details
Cash Memo 17085 of Rs.0.00 generated for Booking 16851.Chk cyl on Dlivery.Nw opt for refill portability by booking cyl with distribtr o[censored]r choice.TnC BPCL

Thanks and regards
Sambhaji Dalave