Bharat Petroleum [BPCL] — Having issue with gas agency and delivery

Address:

Siddhartha Bharath Gas : GCCV+7H5, APHB Colony, Shapur Nagar, Chinthal, Jeedimetla, Hyderabad, Telangana 500055

Dear Sir/Madam,

I am a resident of #[protected]/2/A, Ambedkar Nagar, Gajularamaram circle, Quthbullapur mandal, Medchal-malkajgiri dist-500055. And i am a consumer of Siddhartha Bharatgas agency located at TSIIC colony, I.D.A, Jeedimetla, Hyderabad-500055. My consumer Number is : 39206862

I have booked my cylinder dated on 05/08/2022 and received the billing message on 8/08/2022, it's been almost 10 days since i have booked the cylinder, but the cylinder haven't delivered yet. I have been calling the delivery boy since last 2 days but he denied my calls, and today (17/08/2022) he answered the call and he was so rude and he said that the cylinder is not available he won't deliver the cylinder. therefore we tried to lodge a complaint at Siddhartha Bharatgas agency but unfortunately i have encountered the same situation no one is responding my calls since the morning. and there is no proper response from the agency.

we did no.of calls but no response from the agency and especially the delivery boy was very rude. therefore i would like to lodge a compliant at consumer forum against "Siddhartha Bharatgas agency" and their delivery boys for not providing appropriate services to consumers.