Bharat Petroleum [BPCL] — maximum otp limit exceeded.and payment failed.

Address:E-258,SECTOR-22,NOIDA UP 201301

Hi, i have applied for a new connection on 27.03.2020 through online (www.ebharatgas.com).My request id is 72271568 i have already payment on 08.04.2020 at 5.59 pm. But my payment was failed from bharat gas. But amount was detected from my account. And also i can't check online status because of maximum otp limit exceeded. Kindly check.
Thanks,
Iswar halder.
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