Bharat Petroleum [BPCL] — Miter

Address:

400067

Dear All,

Day 2 of complain #BharatPetroleum Dy Manager called and asked to visit the Petrol Pump. Karan Mehta @karanjpmehta, who producer for 1 of the show on Sunday at Radio City accompanied me to the Petrol Pump.

Following was shared
- What the attendant did to appear he had punched INR 300/- on the machine.
- What everyone should note while filling fuel.
- Why machine #TAMPERING isn't possible
- Attendant Acknowledging the ACT
- FIR by BPCL to take action against Attendant
- Refund to Purnima
- Solution to be implemented by 5th March 2017 at Charkop Petrol Pump
- kopar khairane Issue.
- Awareness Videos to be shared by BPCL with me to share one page -
1) It takes time for METER to set ZERO, so just seeing a ZERO won't help. Ones needs to wait for 4 second before METER resets.
2) If the nozzle is not placed on machine it takes 30 seconds to AUTO set to ZERO. And where bikes are fuelled very rare they rest the nozzle. It is always in hands.
3) Just punching number on KEY PAD does not mean that they actually punched till it sets to ZERO and start which takes 4 seconds.

Solution Planned
- Compulsory Digitisation Billing within the Machines in Charkop & Kopar Khairane by 5th March.
- Other outlets, BPCL will update as well we need to do follow up.

I tired a Live Stream a while ago but due to low bandwidth network wasn't possible.

I will post in evening after meeting Purnima