Bharat Petroleum [BPCL] — non receipt of bpcl -petro bonus redemption voucher

Address:

380006

I am holding valid Petro Card of BPCL, On[protected] I opted for redemption of my petro bonus points through online site of BPCL and I got the confirmation vide no: TID SA[protected] A/C ID- CA[protected] and the same was conveyed to BPCL for sending me voucher.

How ever inspite of so many follow up I have not received my voucher for redemption and every time I got the reply from them as under -

"We would like to inform you that we have resent your voucher on your registered email id - [protected]@yahoo.co.in and mobile number [protected]"

Not a single time I have received the attachment of voucher on my mail or on my registered mobile number and I suspect the fraud being done with the voucher.

Please look into