Bharat Petroleum [BPCL] — not providing cylinder after booking.

I am an existing customer of bharat gas under the distributor "neel jyoti" 415, bkp road, salbagan, barasat, north 24parganas, w. B. Since last three month i have been harassing by the distributor to make my single cylinder connection into double cylinder connection. Ultimately on 12.09.2017 i have deposited rs.2620/= to the distributor for the purpose with assurance from their end that the 2nd cylinder will be delivered with in 10days. But the cylinder is till remain undelivered.in the mean time, my existing gas cyi am an existing customer of bharat gas under the distributor "neel jyoti" 415, bkp road, salbagan, barasat, north 24parganas, w. B. My consumer no is 79335026. Since last three month i have been harassing by the distributor to make my single cylinder connection into double cylinder connection. Ultimately on 12.09.2017 i have deposited rs.2620/= to the distributor as per their asking when they assured me that the 2nd cylinder will be delivered with in 10days. But the cylinder is till remain undelivered.in the mean time, my existing gas cylinder ended and i booked an another refill cylinder on 20.09.2017 for my use. Surprisingly on 21.09.2017 i have been intimated over phone from the distributor "neel jyoti" that as i have booked the new refill prior to obtain new double cylinder connection i have been disqualified to get the double line connection. The distributor also asked me to collect the deposited amount from his office. Further on 03.09.2017 the distributor again asked me over phone to collect the amount. It is occasionally mention here that i have not been intimated by the distributor about the restriction that no refill cylinder should be booked with in the period from 12.09.2017 to till the date of obtaining new double line connection. At present i am not getting any cylinder neither in new or in old connection resulting which i am facing great problem. Please do the needful.