Bharat Petroleum [BPCL] — Regulator not replaced

Address:

411018

Sir iam resident of masulkar colony, my regulator is damaged but the agency assigned to me ie siddhi gas agency has refused to replace regulator saying that the said regulator is not from thier agency although i got it fom them in november 1999 when i frist got LPG connection . now iam cookin food on induction motor help me way out why aarrogance of this agencies still exists make online arrangement for these services too