Bharat Petroleum [BPCL] — Surrender of empty cylinders

Surrender of Empty Cylinders. Serious Complaint against Gas Agency :- Ramchandra Gas Agency, Cell no. [protected], cell no.[protected]. Shop no. 6, Panorama Park, Bear Ashok Van, Opp. Classic Hotel, Shiva Vallabh Road, Dahisar East, Mumbai 400 068. My consumer no. 14434 with Ramchandra Gas Agency.Matter Most Urgent.
Dear All,

This has reference to the captioned subject and I regret to inform you that my wife had visited the above Gas Agency to enquire to surrender empty gas cylinders.

One official of Ramchandra Gas Agency informed my wife that since there was a delay in surrendering the empty cylinders, we need to pay fine. Alternatively that official will arrange to pick up the empty cylinders without we paying any pick up charges but he will not give any acknowledgement for the same. THIS IS NOT ACCEPTABLE TO ME.

I would like to state that I am a heart patient and I had undergone Angioplasty with 4 stents placed in my heart so had left Mumbai and had gone to stay with my relatives in Mangalore. Now after coming back to Mumbai after the Covid, I thought of surrendering my empty cylinders.

Please investigate in to my issue and also note that I will not pay any fine fir surrendering my empty cylinders. Otherwise I will keep it at home and I would not hand over it to Ramchandra gas agency permanently,

Instead of paying my deposit back they are asking me to pay fine. ###. Shame on such organization for recruiting corrupt officials.

PLEASE CALL me urgently.

Ajay V Bhagavath
Cell no.[protected].