Bharat Petroleum [BPCL] — the smart fleet card (offer 9)

Address:

Ernakulam, Kerala, 680308

The offer 9 company a part of bpcl had offered me a petrol card and they said me when you recharge this card for a rupees of 1000/- i will get a cash back of rupees 100/- and i had added 5000/- rupees to my card (Not only me my colleagues had also taken this card - 5 cards total) and it's around 5 months and still their card is not working properly and it's useless. When ever i tried to contact the person who given me the card he says the card will be working from next day but still the card is not working. And then i had called bpcl customer care number to enquire about this and they say that my card has different name registered with them and so they can't resolve any issue regarding this.

My card number is - 441 - fc[protected]