[Resolved]  Bharat Petroleum [BPCL] — Under wt LPG cylr

I booked LPG refill cylinder from Sairam gas agency on 4 March. 2026 OTP was received on 6th March 2026 But the cylinder was delivered only on 8th March 2026.On enquiry with the dealer on 6th March as to why cylinder was not delivered, he replied that OTP is valid for two days.
Our usual gas usage is, 60 days per cylinder but this cylinder gas got exhausted in just 15 days. The delivery men give the cylinders to hotel, collect them after few hours, reseal and supply to the actual customer The same thing must have happened to this cylinder also .The cellotape seal is not tamper proof. The value of gas stolen is Rs 700
It may be noted that 8th March is a Sunday and cylinders are never delivered on Sundays .Also the delivery man did not ask me to give OTP.
So this appears to be a clear case of cheating.
The BPCL site is not registering complaint.

LPG ID[protected].
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Apr 22, 2026
Complaint marked as Resolved 
discussed with gas agency
Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
 
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