Bharat Petroleum [BPCL] — Underweight cylinder

Address:

Sai gas agency 144244 etawha uttar pradesh

To
Bharat petroleum corporation limited
Distributor name shai gas agency 144244
etawha uttar Pradesh 206001
name Manju devi
mobile.[protected]

subject- UNDER WEIGHT GAS CYLINDER DELIVERY
Dear Sir, In the gas agency running in Sai Gas Agency, work is being given in the cylinder from 3 to 4 kg.
Cunsumer No.__70113349 M/s __sai gas agency bharat Gas
At the time of delivery, this cylinder weighed 27kG
2-Now when this cylinder(The cylinder referred above) finished and became empty, my wife said that this cylinder's Gas finished in 24days about 6days earlier. 3--I doubted that if cylinder was really empty or not. So I weighed it and found that the cylinder was quite heavy. So I again attached with oven, but it did not work.
4--I weighed this cylinder and was surprised to observe that it is weighing 3kg
5--We usually weigh the cylinder at the time of delivery, so there was no doubt about the gas supplier.
6--We do not care about difference of 3kg
7-- I presume that the blunder mistake has happened at the time of marking of the weight on the cylinder.
8-- This has caused the loss to customer for reason of filling less gas in this cylinder due wrong marking of weight of cylinder i.e. 3kg each time "this" cylinder was supplied to different customers as it caused to m. 9--Always extra money is taken. And yet the gas is less in the cylinder
10--Sir, out of the amount we have in the agency, we have to pay more than 150 rupees. If we do not pay the extra amount, then the cylinder is not given.
Sir please take action on agency and solve our complaint.
Manju devi