Bharat Petroleum [BPCL] — Undesirable behaviour of salesman delivery staff

Address:

Huns Petrol-pump, Kamrej-Bardoli road,nansad,kamrej,surat-394180

Dear sir/madam
I am working near HUNS petroleum in a remote village area.
In Sunday morning i want some cash of ₹1500 for some madical emergency in my house.,
Banking facility is far away from village of 6-7 km long
So i goes to Petrol-pump to avail cash withdrawal facility and ask to dilivery boy by swipe my rupay debit card and give me cash.
Dilivery boy ask me some kharcha paani of ₹500 ruppe for availing such service and behaving with me like a bagger
I totally disappointed with tham and finally I decided not to fill a single rupee petrol from any BPCL pumps in future
What a rediculos service offerd by you