Bharat Petroleum — Cheating with the Petrol amount

Address:Pune, Maharashtra

Date: Sept. 15 2015 Venue: Bharat Petroleum, Magarpatta, Hadapsar, Pune - 411013 Solution: File a case against this petrol pump branch and make the defaulters pay. Petrol-man involved: Manoj (don't know his last name) Incident: I went to there to get petrol. I asked to fill for Rs. 500 worth of petrol in my bike but they filled only for Rs.100. When asked to fill it for Rs.500, they only filled till 400 and said first round's 100 + current 400 totals to 500. But I saw the meter resumed from 100 and didn't start from zero in the second round. When I confronted the Petrol-man who name is Manoj for this, he denied once but since I was so confident about it, he eventually gave in and said yes yes I am filling it. I told him that he was going to cheat me and this isn't right. He just gave a shy smile and looked away. I went to see the manager about it and he replied "Sir, you got your petrol no? Why are you bothered now?". I told him that the guy was not going to give me the petrol if I wasn't so sure about it. I asked him for owner's number and some action to be taken immediately. But he just said that they will look into the matter later when the owner comes. I kept persisting him for owner's numbers or some other way to contact him but he didn't abide. Eventually, he gave me the complaint book to write my complaint. I think the manager is also included in the whole corruption. But I don't have any proof. I have done so but I am not so sure on what will be done for it. Please kindly do the needful.
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It is a common occurrence at this outlet. Would request the authorities to take this into consideration.
The same thing happened with me in "Bharath Petroleum Petrol Bunk" at MS Ramaiah Rd, Gokula Extension, Mathikere, Bengaluru, Karnataka 560013. Luckily for me, I also had my eyes on the meter. Looks like this happens regularly.

If authorities are not able to control the employees, let them put a warning board saying such cheating could happen and be cautious. You could see similar boards in bus stands, cautioning people about pick pocketing etc.

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