[Resolved]  Bharat Petroleum Gas LPG — Undue delay in supply of LPG refill cylinder

Address:

Pathanamthitta, Kerala

I have booked an LPG refill cylinder on[protected] via SMS at 11:58 hrs. but I have not got the cylinder till date, i.e.[protected]. Whenever contacted, the staff reply irresponsibly and they never pay heed to my grievances. More often than not, this has been the situation for the last 3 years. Each and every time, I have to get the refill cylinder by reminding over telephone at least 50-70 times. Also, the delivering men refuse to deliver the cylinder to my home though they are being paid extra money for their service every time. I am totally fed up with the service of BABY GAS AGENCIES, Thiruvalla (SAP Code - 115403).

Please get my complaint redressed immediately and arrange to get proper and timely delivery of the LPG refill cylinders.

Thanking you,

Yours faithfully,

Ramakrishnan. B.,
Consumer No.19772,
Saraswathy Nivas,
Paliakara, Near Market Junction,
Thiruvalla - 689101.
Mob : [protected] ;[protected].