Bharat Sanchar Nigam [BSNL] — [protected] connection dead from 4 months. deptt asking bribe to rectify

Dear sir,

Sub :[protected]phone dead from march 1st, 2020 and no solution till date and asking bribe to rectify the same

The above said telephone number is dead from 1st march, 2020. I have personally visited to telephone exchange belong to sector 17 faridabad. Met mr. Alok kumar sahu, sdo, mr. Deepak (Je) number of times, as per them the entire area pole is cut they are not able to solve the problem as on date. They are asking bribe of 70 mtr wire and service charges to rectify the same.. It is almost 4 months going to complete. I have already paid full amount bill of march april may and june.2020. I immediately need reiumbershment or adjustment of last 4 months as i did not use the facility due to your department issue. Also i request all concern to rectify my landline immediately as we are suffering with the same for our children online study, office online work and many other work.

Thanking you

Sincerely yours

Soni rastogi

1350, 2nd floor, sector 17

Fardiabad, haryanan