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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Last updated Dec 6, 2023
Complaints 15929
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Bharat Sanchar Nigam [BSNL]
Customer Service Contacts

Bharat Sanchar Nigam [BSNL] Phone Numbers

Toll free
1800 180 1503
654
411
1800 345 1500
252
217
1800 345 1504
149
146

View more phone numbers

Phone
+91 80 2213 3200
126
136
+91 11 2332 7117
70
75

Bharat Sanchar Nigam [BSNL] Website

Bharat Sanchar Nigam [BSNL] Head Office Address

Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India
110001

Bharat Sanchar Nigam [BSNL] reviews & complaints(15929)

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D
diff_2013
from Pune, Maharashtra
Dec 6, 2023
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I go to BSNL website and click on Book-Fiber connection link
And the site crashes.
See the screenshot.
I better stick with Airtel only.
Sorry BSNL
+1 photos
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    A
    Amol9595
    from Kolhapur, Maharashtra
    Nov 29, 2023
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    Address:Kolhapur

    There is BSNL telephone pole right in front of our house. It is causing excessive problems and we are not able to use space outside our house. We neither use any connection nor any service related to the BSNL pole.

    It is a request to kindly relocate this pole to a place where it is suitable for the houses which use its connection. If no one is using its connection, then kindly remove the pole all together and resolve issue for us.

    Sincerely,
    Amol Mahadeo Dalavi
    1574 B Ward, Jarag Galli, Mangalwar Peth, kolhapur, Maharashtra.
    416012
    Contact -[protected]
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      L
      lawywe.rohini
      from New Delhi, Delhi
      Nov 21, 2023
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      Website:consumercomplaints.in

      This to bring to your notice that a complaint
      https://www.consumercomplaints.in/indian-air-force-immortal-act-of-sqn-ldr-avina...
      is posted on your website since March 30, 2022.
      That the compliant is regarding my client who is a officer of high repute with the Indian Air Force.
      That the matter has been quashed by a Lower Court in April 2022.
      However the same is visible on your website and appears in google search engine and is an attempt to malign my clients reputation.
      The same has been apprised to one Mr Rahul in your team.

      You are therefore requested to remove the same from the website, failing which we will be forced to take necessary legal action against the same.
      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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        B
        bhushanpatil003
        Nov 21, 2023
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        Address:Address: 2H48+8X7, Swatantrya Chowk - Pande Chowk Rd, Prabhat Colony, Jalgaon, Maharashtra 425001

        There is BSNL telephone pole right in front of our house. It is causing excessive problems and we are not able to use space outside our house. We neither use any connection nor any service related to the BSNL pole.

        It is a request to kindly relocate this pole to a place where it is suitable for the houses which use its connection. If no one is using its connection, then kindly remove the pole all together and resolve issue for us.

        Sincerely,

        Bhushan Vasant Patil
        Plot no, 40, RMS colony, near Ashababa nagar, Jalgaon 425001
        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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          A
          Arnav Prasad
          from Bhopal, Madhya Pradesh
          Nov 20, 2023
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          Greetings,
          I have been trying to port my BSNL number to other network service provider. As the procedure follows, I messaged "PORT 9XXXXXXXXX"
          to 1900 a multiple times but it always gave me "Invalid UPC Request. Please send the UPC request in correct format." I have tried multiple times but it give the same reply. Also my BSNL SIM has a active recharge Rs 153 for unlimited calls. So I am eligible for it. Please resolve this issue as soon as possible.
          Regard.
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            V
            Valli1205
            from Chennai, Tamil Nadu
            Nov 14, 2023
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            I have raised multiple complaints about bsnl landline number is not working. Each time the issue is closed with a note Updated as per the CR 2065
            No one, I am paying monthly charges for no usage.

            Complaint No Phone Number Complaint Type Complaint Subtype Created Date Status Closing Date Comments Fault Closure Confirmed By
            [protected] [protected] Technical Phone Dead [protected]:31:44 In Progress
            [protected] [protected] Technical Phone Dead [protected]:58:53 Resolved [protected]:19:54 Updated as per the CR 2065
            [protected] [protected] Technical Completely Out Of Order [protected]:28:46 Resolved [protected]:26:27 Updated as per the CR 2065
            [protected] [protected] Technical Completely Out Of Order [protected]:34:18 Resolved [protected]:39:45 Updated as per the CR 2065
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              V
              Nov 11, 2023
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              Address:Plot No.58, Misal Lay Out, Bodhisatva Nagar, Line No.9, Patankar chowk.Nagpur 440014

              Dear Sir/ Ma'am,

              There is BSNL telephone pole right in front of our entrance house . It is causing excessive problems while entering in our house and we are not able to park our vehicle also. We neither use any connection nor any service related to the BSNL pole.

              It is a request to kindly relocate this pole to a place where it is suitable for the houses which use its connection. If no one is using its connection, then kindly remove the pole all together and resolve the issue for us.

              Sincerely,

              Vishal Ramteke
              Plot No.58, Misal Lay Out
              Bodhisatva Nagar, Line No.9
              Patankar chowk.Nagpur 440014
              Mob No. [protected], [protected]
              +1 photos
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                K
                KANDIYAN
                from Lalgudi, Tamil Nadu
                Nov 7, 2023
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                [protected] is my cell number and it is recharged Rs 1174.04 today through BSNL self care. Still now it it not recharged and not activated. Kindly do needful as quick as possible. Thanks
                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                  M
                  Manikandan Gurumoorthy
                  from Chennai, Tamil Nadu
                  Nov 6, 2023
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                  I registered three complaints for yesterday and today as my landline not receiving incoming calls. Please resolve ASAP. Unhappy with the services and no response. If issue persists, there were no option to change network
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                    V
                    Vedhisha
                    Nov 1, 2023
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                    I have paid for ₹98 plan. The money has been deducted but the bsnl selfcare is showing payment unsuccessful. Kindly look into this and refund my money.
                    thank you.
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                      J
                      JaikAttri
                      from Faridabad, Haryana
                      Oct 27, 2023
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                      Address:Faridabad

                      It has been 5 days since my Fibre connection is not working.
                      I have called unlimited time the customer care and the other service numbers, but no one answering the call. I have lodge online complaint but no information till date has been provided.
                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                        A
                        Arfa Rehman
                        Oct 26, 2023
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                        I am trying to recharge my phone using BSNL website, but I am getting an error "Transaction failed due to invalid service class". Please resolve the issue
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                          V
                          Vinay kumar1219
                          from Hyderabad, Telangana
                          Oct 20, 2023
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                          Address:rcpuram ,kanukuta 21-77/1 beside shabad hotel opp,police quaters.

                          Hello sir/madam
                          There is a used pole in front of my shop .so kindly requesting u to please remove that pole and i think no use of that pole from last 10 years.so please look into this issue.
                          +1 photos
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                            S
                            Shri Vinayak Sales and Services
                            from New Delhi, Delhi
                            Oct 17, 2023
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                            "UPC cannot be generated as there is an active request for the change of ownership for this number."
                            Port id is not generated again and again i got the same message.
                            Still it works on 3G..
                            How can we manage innstupid 3G network !!
                            Plz accept my port request
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                              N
                              NVAshok
                              Oct 13, 2023
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                              I have been using BSNL SIM for last 4 to 5 years without any problem. For last one year we are facing network problem and network coverage is totally non existent. We have changed the phone and updated with new bsnl sim but the problem is still the same.

                              We reported this problem to the customer care and nearest BSNL office but they told us to buy a new SIM or port the number to another network instead of solving the problem. We tried MNP by sending PORT 89********1 to 1900. But we have received a response that says "Your request for UPC has been delayed. Please wait while your request is being processed". After sometime "Request for UPC for your mobile number could not be processed. Please retry after some time" message received from BSNL.

                              We have initiated MNB several times but no response from BSNL. We have been facing this problem for almost a year and not even a single point signal is available. Please help me to solve this problem as soon as possible.
                              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                V
                                Venkateshwaran19962016
                                Oct 12, 2023
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                                Address:Pulikutty vinayagar Kovil Street, keelapuliyur. Tenkasi, Tamilnadu

                                Please change the damaged BSNL pole in our street before it causes any accident. It is on the ways of school and the tution center. More than 50 students and the publics are using this road. Due to this pole students and their parents are scaring to cross it.please replace it.
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                                  S
                                  Oct 11, 2023
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                                  I am not receiving incoming and out going. Sim card network showing only emergency calls past 3 days
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                                    U
                                    User2023
                                    from Kolkata, West Bengal
                                    Oct 9, 2023
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                                    UPC request for your mobile no [protected] could not be processed. Please try after sometime.

                                    I have outgoing balance but still it is showing.

                                    I have tried 2 times
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                                      bhargavi-sai
                                      from Malkajgiri, Andhra Pradesh
                                      Oct 6, 2023
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                                      Address:malkajgiri,hyderabad,telagana

                                      Dear Authority,
                                      This is to inform you that there is a BSNL telephone pole in front of my house which is of no use . This is causing a lot of parking problem of my vehicle and has become a place for pet dogs to pass urine and potty and spread of various diseases . So I request you to remove or relocate this telephone pole from the front of my house .
                                      For this I will be very thankful to you, please oblige.
                                      Address:-H.no 16-44, New Mirjalguda Malkajgiri, Hyderabad, Telagana.Pincode 500047.Ph:-[protected].
                                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                        B
                                        BSNL UPC CODE NOT RECEIVING FOR PORTING
                                        Oct 5, 2023
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                                        Address:3/1971-2, PUDUR,THANGACHIMADAM POST, RAMANAATHAPURAM DISTRICT,TAMILNADU 623529

                                        I have tried last two months for porting my numbers [protected] & [protected] from BSNL but not able to get UPC CODE. My balance is almost over for tryingit out to send port messages to1900. I received below everytime
                                        UPC CANNOT BE GENERATED AS THERE IS AN ACTIVE REQUEST FOR THE CHANGE OF OWNERSHIP FOR THIS NUMBER
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