Bharat Sanchar Nigam [BSNL]
Bharat Sanchar Nigam Ltd.
Customer satisfaction rating: 40%
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14982
COMPLAINTS
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Bharat Sanchar Nigam [BSNL] Customer Care

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Address
Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India - 110001

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
1800 180 1503  [Mobile]
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1800 345 1500  [Landline]
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250
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1800 345 1504  [Broadband]
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149
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144
1800 425 1957  [MPLS VPN]
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33
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62
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68

Phone:
Phone:
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Additional info

Andhra Pradesh (Hyderabad) +91 94 4002 4365

Andaman & Nicobar +91 94 3402 4365

Bihar
+91 94 3102 4365
+91 94 3122 4365

Bengal +91 94 3402 4365

Chhattisgarh
+91 94 2520 1234
+91 94 2520 1041

Chennai +91 94 4402 4365

Goa +91 94 2202 4365

Gujarat +91 94 2602 4365

Haryana +91 94 1602 4365

Himachal Pradesh +91 94 1802 4365

Jammu & Kashmir +91 94 1902 4365

Karnataka +91 94 4802 4365

Kerala +91 94 4702 4365

Kolkata +91 94 3302 4365

Rajasthan +91 94 1402 4365

Punjab +91 94 1702 4365

Madhya Pradesh
+91 94 2502 4365
+91 94 2512 4365

Maharashtra
+91 94 2202 4365
+91 94 2212 4365

Orissa +91 94 3702 4365

Tamil Nadu
+91 94 4302 4365
+91 94 4402 4365

Uttar Pradesh (E) +91 94 1502 4365

Uttar Pradesh (W) +91 94 1202 4365

Uttarkhand +91 94 1202 4365

BSNL Head Office
Bharat Sanchar Bhavan, Harish Chandra Mathur Lane, Janpath, New Delhi
Tel: +91 94 4002 4365



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Customer satisfaction rating
Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
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40%
Complaints
14982
Pending
0
Resolved
6018
Good
Good news! We have a good connection with the company and they're good at resolving user complaints.

Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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My sim is not working.i am not able to call anyone. Also my internet data is not working.Only incoming is there.
Oct 24, 2021

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    Sir this is to humble submission that your mobile phone tower is not working properly from last 2 years complaint lodged so...
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    I Gurdev Singh with post paid No. [protected] hereby inform you that I have been charged with Rs 1180/- (Additional) for conversion of my Post paid sim to Prepaid in the name of Fancy Number by BSNL CSC Counter Rawatbhata.

    Payment receipt has been attached for reference.

    Kindly review and redress the grievance.
    Oct 23, 2021

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      I had paid my BSNL bill of Rs.728/- through Google pay on 15th September 2021. Unfortunately the amount not credited by BSNL....
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      Unable to send port messages from my no [protected]
      Oct 21, 2021

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        I had requested for my number to be ported via 1900 by messaging PORT Phone Number. But i have not yet recieved the UPC code....
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        Amount deduct but mobile not recharge or not refund.my contact no-[protected] [protected]@gmail.com...
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        Submitted request for disconnyof bsml landline[protected] on 30.9.2021. Nobody is responding.
        Oct 20, 2021

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          I want to port out from BSNL so I try to send SMS to 1900 number but the company did not allow this, after contact customer...
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          My Landline [ number protected ] in Guru Prasad Society Bund Garden Road PUNE has been dead for the last 15 days, I have given...
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          Sir
          I have requested for porting my number [protected]. Now when i call to 1507 for verification it shows number invalid.br...
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          My bsnl SIM card is not working from yesterday afternoon. Other sim are working on my handset. The mobile is reading bsnl SIM card but the network is not available. All recharge and stuff is up-to-date. It is essential to have the number working as my bank accounts are linked to it. Kindly help quickly.
          Oct 19, 2021

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            Mobile no-[protected] recharge amount RS. 319 reference no ahit[protected]
            Oct 19, 2021

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              I am kumar sanu Pati (S/o-Santosh kumar pati )
              [protected],
              Having Broadband Service till 9Years but still...
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              BSNL sim card not showing any Device. I have recharged 4-5 days ago but still sim is not showing. Please fix it
              Oct 17, 2021

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                Dear sir,
                With respect I inform you that bsnl Tower barakalan transformer had been burning more than 15days and I...
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                Last 3 days my BSNL SIM has no network while other SIM are working perfectly fine.
                Oct 15, 2021

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                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                  Dear sir/madam,

                  This correspondence is to notify regarding a pole that has been causing mobility problems...
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                  One of the Employee Sri Gopabandhu Mahanand has taken Rs 6500.in the nmae of new broad band connection since three months back. Now neither he did it nor he is picking my phone. Pls look into the matterr
                  Oct 14, 2021

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                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                    I have submitted my closure of landline form on 14.08.2018 for my phone number[protected] with my cancelled cheque of ICICI...
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