Bharat Sanchar Nigam [BSNL] Customer Care
Bharat Sanchar Nigam Ltd.
Customer satisfaction rating: 1%
Submit a Complaint
11406
COMPLAINTS

Bharat Sanchar Nigam [BSNL] Customer Care

Bharat Sanchar Nigam Ltd.

Webpage:
TwitterFacebookGoogle+
Address
Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India - 110001

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
259
down
139
1800 345 1500
[Landline]
up
107
down
91
1800 345 1504
[Broadband]
up
61
down
57
1800 425 1957
[MPLS VPN]
up
20
down
28


Additional info
Assam +91 94 3502 4365
Andhra Pradesh (Hyderabad) +91 94 4002 4365
Andaman & Nicobar +91 94 3402 4365
Bihar +91 94 3102 4365, +91 94 3122 4365
Bengal +91 94 3402 4365
Chhattisgarh +91 94 2520 1234, +91 94 2520 1041
Chennai +91 94 4402 4365
Goa +91 94 2202 4365
Gujarat +91 94 2602 4365
Haryana +91 94 1602 4365
Himachal Pradesh +91 94 1802 4365
Jammu & Kashmir +91 94 1902 4365
Karnataka +91 94 4802 4365
Kerala +91 94 4702 4365
Kolkata +91 94 3302 4365
Rajasthan +91 94 1402 4365
Punjab +91 94 1702 4365
Madhya Pradesh +91 94 2502 4365, +91 94 2512 4365
Maharashtra +91 94 2202 4365, +91 94 2212 4365
Orissa +91 94 3702 4365
Tamil Nadu +91 94 4302 4365, +91 94 4402 4365
Uttar Pradesh (E) +91 94 1502 4365
Uttar Pradesh (W) +91 94 1202 4365
Uttarkhand +91 94 1202 4365

BSNL Head Office
Bharat Sanchar Bhavan, Harish Chandra Mathur Lane, Janpath, New Delhi
Tel: +91 94 4002 4365

BSNL Mobile Complaints Number – 198

DataOne Broadband:
1800 424 1600
Sancharnet Help Desk Service: 1957
CellOne all India Helpline: 1 800 180 1503, 1 800 180 1503
BSNL BroadBand Helpline: 1800 345 1504 1504, 1800 345 1504

View More Information...

Customer satisfaction rating
1%
Complaints
11406
Pending
0
Resolved
87
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Bharat Sanchar Nigam [BSNL] related photos (629)

Bharat Sanchar Nigam [BSNL] Complaints & Reviews

Sort by:

Bharat Sanchar Nigam [BSNL] — Bsnl landline is out of order for more than 1 month

 Palash Mehta on May 28, 2017
We have complained many times to BSNL, Udaipur but still our landline phone not active and no sufficient reason given by the company. My landline number is 0294-2412131 in the name of Himmat Singh Mehta. I am a retired and senior citizen person and most of time become ill. I am not in a position to visit BSNL office regularly for resolve the issue. Although I have paid all my bills regularly, it is ridiculous. Please take appropriate action to resolve my complaint immediately....
Complaint comments  Read comments [3]Complaint category Landline & Home Phone Provider

Bharat Sanchar Nigam [BSNL] — Reactivate my old and first connection of bsnl number: 9419063021

 shahidsn2 on May 28, 2017
Dear Sir,

Please reactivate my old and first connection of BSNL.

Currently I am using post paid connection 9419063021, but still have liking for old one.

Please reactivate or inform process for the same.

I have pay my bill 1412/-

Bharat Sanchar Nigam Limited

(A Govt. of India Enterprise )
Receipt for Payment of Bills/Demand notes. This Receipt is generated from BSNL Portal.

Receipt No: 711705287989866

Transaction ID: MGSM2805179110257

Transaction Date: 28-05-2017...
Complaint comments  Read comments [4]Complaint category Telecommunications

Bharat Sanchar Nigam [BSNL] — Broadband not working from 15 days

 kuldeepyadav.jpr@gmail.com on May 27, 2017
My number is 01412353576,

It was a new connection, which was taken a month ago. Firstly, BSNL installed the landline very fastly but when it comes to ON Broadband Service they was 7 days late, after this broadband starts, but from day 1 I cannot get proper speed of the Broadband. I had got ₹1199 PLAN of broadband in which 2mbps speed unlimited and unlimited calling you may benefits. I complaint so many times on customer care of broadband and also go to the exchange viz vaishali nagar, jaipur, meet the SDO MISHRA of chitrakoot Area, MR, JAGDISH 3 days before but did not get the...
Complaint comments  Read comments [3]Complaint category Telecommunications

Bharat Sanchar Nigam [BSNL] — Landline dead for past 10 days.

 kbhaskara on May 27, 2017
My landline(040-27945094) is not working for past 10 days. I have booked complaints and called the JE and Lineman but of no use. After booking the complaint in two days Im getting msg as my issue has been resolved but it wasnt. I have booked complaint four times in 10 days due to irresponsible behavior of bsnl staff. I request the bsnl to resolve my complaint and not send me msg as issue has been resolved without resolving it he they have any shame left.

K. Sankaraiah
040-27945094
Alwal, Secunderabad-10...
Complaint comments  Read comments [3]Complaint category Telecommunications

Bharat Sanchar Nigam [BSNL] — Payment of landline on portal failed but money not returned

 Dr. Pooja on May 26, 2017
Dear sir

I have been paying my telephone bills through bsnl payment portal. On may 10 i made payment for april bills for phone no 1912501253 and 1912501266 (Jammu) for rs 1675 and the money was deducted from my account vide sbi txn no iu5353894599 and the bsnl transaction was showing pending. Now the bsnl txn no egf 10051716004 is showing failed but my money has not been returned to my account. Earlier for failed transactions money was returned imediately.

Sir as advised by tel no 1500 i contacted our exchange at talabtillo who directed me to accounts officer at rani...
Complaint comments  Read comments [2]Complaint category Landline & Home Phone Provider

Bharat Sanchar Nigam [BSNL] — Samsung J2 mobile handset lost - reg

 thangamani.cs on May 26, 2017
Yesterday i traveled in uber share (Etios 8574) from madipakkam to ticel bio park. I was picked at 9.43 am at madiptakkam and dropped at 10.03am at ticel bio park. After getting down only, i noticed that i missed my mobile handset in front seat of the car. Driver name vinod kumar. As i have no mobile and no contact number of driver as the same struck in my mobile itself, i made complaint to uber. My sim no.9498004375. Though i made complaint to uber till date no response. Please block my sim 9498004375...
Complaint comments  Read comments Complaint category Digital Cameras

Bharat Sanchar Nigam [BSNL] — Bsnl services

 JOHN B Athappully on May 26, 2017
Bsnl 333 data plans sucks because it does not provide speed above 1Mbps and many speed checking sites show less than 500 kbps most of the times this is really disgusting because I was using a 2gb bsnl data plan before this and it provided speed more than 2 Mbps and 333 plan is a cheap trick by bsnl because I know it has nothing got to do with my phone or range...
Complaint comments  Read comments Complaint category Government Organizations

Bharat Sanchar Nigam [BSNL] — Misbehaviour of lineman shankar.

 Mr. Deepak Rana on May 25, 2017
Dear sir
I am using bsnl both service landline and broad band. Pritampuri manpur west rampur road haldwani. But whenever there was a connectivity problem. Or wire is broken. I always complaint to our near by complaint office and they register our complaint. But the lineman sankar who was very rude never do his work in time and last time he solved the problem in four days. After so many complaint made aganist him. Then he does his work.. But now when we call him he cut our phone call and feed my number in blacklist. And i am unabel to call him back.
Sir we are paying our bill every...
Complaint comments  Read comments [2]Complaint category Broadband

Bharat Sanchar Nigam [BSNL] — Billdesk (complaint)

 cs.sudheer on May 25, 2017
During online bill payment of my BSNL landline no 0487-2306754 amount deducted two times from my Fedaral bank account. During online bill payment there was an error payment was not successful then I refreshed and then payment. Was successful but later I found in my bank statement that amount was deducted two times I.e.831 two times from my account. Kindly look into the matter and reimburse me ₹831 asap.i did online payment on 25.05.2017 .please mail me further communication on my email id cs.sudheer@gmail.com...
Complaint comments  Read comments [1]Complaint category Landline & Home Phone Provider

Bharat Sanchar Nigam [BSNL] — Very very low data speed on 3g network

 Sivarajan V on May 24, 2017
I am bsnl prepaid customer I haved activate 3G Data on 14th may 2017, subscribe this offer amount rs. 303 per day 3G data validity 90 days
I used this offer 14th may 2017 on up to date very Very worst data speed
I am already telling bsnl customers care that problem but properly not answer our side
Complaints the bsnl customers care number 1503 dialing every day customer care rejected my calls
I disappointed me our team...
Complaint comments  Read comments [1]Complaint category Government Organizations

Bharat Sanchar Nigam [BSNL] — Subject: deactivate of all bsnl - hungama service

 Beena Rajeev on May 24, 2017
Reference: customer id :4011040763, account number:9025811023, phone number: 0471-2422770.
Dear sir / madam,
Kindly deactivate hungama packages for the landline number 0471-2422770. Wehave charged rs.1548.87 inthe monthly bill no.576098739 dt.06/05/2017 for hungama plan which we didn't subscribe for it. We received a call from bsnl on 27/01/2017 indicating the plans of hungama and also they have taken my mail-id and mobile number and asked to go through those plan in the hungama-bsnl site.
I would like toinform that this service ia activated without my knowledge and consent....
Complaint comments  Read comments [1]Complaint category Telecommunications

Bharat Sanchar Nigam [BSNL] — Paid my landline/broadband bill twice

 Vk Vishal on May 24, 2017
Sir,
The bill receipt that usually comes by 17th or 18th of every month came late this month (around 23rd or 24th) but since i pay the bill online the receipt itself was not any problem, so i paid the bill well before due date, but when the bill did come my brother filled it again and it was submitted twice. I'd like you to look into the matter and reimburse me the sum as soon as possible, I've attached both the paid receipts with this note....
Complaint comments  Read comments [1]Complaint category Landline & Home Phone Provider

Bharat Sanchar Nigam [BSNL] — Bsnl net bar bar cut jata ha but call karne par bhi koi solution nahi hota ke sambandh me

 dpmumbdnhm on May 24, 2017
Dear sir,
me dpmu moradabad kanth road 45 madhubani se ho .sie me health department se ho mere office ka net bsnl ka ha . jo bar bar kat jata ha 1 din me lagbhag 20 bar kat jata . bsnl office call karne par bol dete hain ki abhi sahi karane bhej rahe hain . but na to koi aata ha or na hi hamari prblm par dhyan diya jata ha .sir mere office ka net sahi karane ka kast karein .

thanks sir...
Complaint comments  Read comments [1]Complaint category Hospitals

Bharat Sanchar Nigam [BSNL] — Bill not properly

 JB L on May 24, 2017
My bsnl no. 9419058964 last 2 months I have paid un aspceted Bill's bzc I can't call properly for my no. Why they should b au actable Bill in my number so please I requested to you please solve my problem in related my monthly bill . And reply me when my complaint is solved than col me on my Number 9906576211 . Yours sincerely. I have thankfull to you...
Complaint comments  Read comments [1]Complaint category Police

BSNL — Spamming

 David on May 24, 2017
I am a BSNL subscriber and I am just tired of spam message sent everyday from BP-659000, BP-655678, BP-652000 and BP-654000 even though my number is registered for full DND.

Sample SMS received (1): Hi 888xxxxxxx please call me 52000502

(2) Earn Rs. 40000/- per month by sitting in home, hurry up ! Only limited seats available SEND J3 TO 59000

(3) Ab smartphone aur Rs 1000 ka recharge payiye. Nitish Kumar kis state ke chief minister hain. A Bihar B Delhi. SMS win A or win B to 55678. Eg Win A

(4) another sms tricking to call 54000303
Complaint comments  Read comments Complaint category Mobile Service Providers

Bharat Sanchar Nigam [BSNL] — Deactivate hungama on demand services

 Jacobs Edathua Jacobs on May 23, 2017
Respected sir/madam

I have been using bsnl broadband. My bsnl landline number is 0477 2213149. I want to complain regarding that no as we have not used the hungama music on demand, hungama movies on demand, hungama games on demand service and also unaware of activation of that service. As we have received the bill of last few months than we came to know that the demand on services is being activated and the charges has been levied on us.

So please i request you to de-activate these demand on service as soon as possible and try revert back the charges if possible
Complaint comments  Read comments [1]Complaint category Other

Bharat Sanchar Nigam [BSNL] — Bsnl hungama movies music and games

 jangamprabhakar on May 23, 2017
My land no. Is 08578-222501. Please deactivate bsnl hungama movies, music and games. They send without my permission. Kindly do the needful. And refund my amount for past 2 months paid towards hungama.com.. Or otherwise i will court of law.
Thanking you sir

J. Prabhakar
Advocate,
5-853
M. G. Street,
Srikalahasti-517644
Chittoor dist (A. P.)...
Complaint comments  Read comments [1]Complaint category Landline & Home Phone Provider

Bharat Sanchar Nigam [BSNL] — Fraudulent deduction from my prepaid mobile account number 9482300847.

 Bajpeyee on May 23, 2017
My bsnl prepaid mobile number has been debited rs 56/, leaving only rs 0.018 in the account, in the name of caller tunes on 15/16th may'17, without any request and also no tunes have been provided. This indicates an ongoing fraud through bsnl mobile network. I have shared this info on facebook also. Please take necessary action. I had to recharge the account with rs 220/ because frequent irritating reminder smss else i had no intention of recharging....
Complaint comments  Read comments [2]Complaint category Telecommunications

Bharat Sanchar Nigam [BSNL] — Telephone number activation

 venusmappu on May 22, 2017
I would like request to you kindly check the following prepaid telephone numbers which i was taken from your trichur pooram festval stall.
But the number still not activated let me know why it is happening.
When we checking through customer care they don't know anything about the status.
The number are as follows
8078056840
8078056841
8078056842
So kindly check and do the needful to use the particular numbers for our purpose.
Appu venugopal
8547831688...
Complaint comments  Read comments [1]Complaint category Mobile Service Providers

Bharat Sanchar Nigam [BSNL] — 044 26543721 not working properly

 P K Kasinadhan on May 22, 2017
The above no 044 26543721, not working propertly. Heavy noices are coming and as well lot of cross talks. I cud not use the at all. Repeated complaints has been made. Especially the 2nd alternate line on the same no is dead for years. I happened to discontinue the other one 044 26543720 for the poor voice and as well data. Is there any competitent people to rectify or you want me to discontinue the connection. I am unnecessarily paying for a systems which is not working at all....
Complaint comments  Read comments Complaint category Landline & Home Phone Provider

Recently Discussed

(6 minutes ago)
State Bank Of India [SBI]
Debit card amount debilitated but cash not dispense
(36 minutes ago)
ICICI Bank
Credit Card Application - Hold
(36 minutes ago)
ICICI Bank
Credit card annaual charges
(36 minutes ago)
Tikona
Fraudulent services
(39 minutes ago)
ICICI Bank
Forde call for my credit card

Featured Complaints

www.bdomains.com