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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Updated: Apr 28, 2025
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So far, so good. Bharat Sanchar Nigam [BSNL] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Bharat Sanchar Nigam [BSNL] will keep up the work and continue to help more customers with their concerns even better 🤝
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Bharat Sanchar Nigam [BSNL] reviews & complaints(15965)

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R
Raishab
from Proddatur, Andhra Pradesh
Apr 28, 2025
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Amount not refunded yet

Take a bid in BSNL fancy number auction.
The reg. Amount 1000 not refunded yet.
Ref IGASSNATS4...
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V
vissutekumalla
Jan 28, 2025
Jan 28, 2025
This thread was updated on Jan 28, 2025
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Address: BSNL, Visakhapatnam

On 24Th January I try to recharge my phone number[protected] with plan of 2399/- through Debit card, however the amount is debited from my account without recharge.
Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
Jan 28, 2025
Updated by vissutekumalla On 24Th January I try to recharge my phone number[protected] with plan of 2399/- through Debit card, however the amount is debited from my account without recharge.
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    R
    Roshin A
    Dec 22, 2024
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    Poor voice clarity

    Address: Near MGD School, Kundara, Kollam, Kerala - 691501

    My voice breaks and don't have quality. The other person often complains that I cannot be heard. It also takes time to get connected. My location is in Kundara, Kollam. Exact latitude and longitude coordinates are 8.9707597, 76.6878486....
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    Indrashis Singh
    Sep 19, 2024
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    Removal of telephone pillar obstructing entrance to my building and parking

    Address: Med-Life Opp LIC building Hindusthan Park asansol 4

    I am writing to report an issue regarding a telephone pillar that is obstructing the entrance to my building and parking area, located at Med-Life, Opposite LIC building, Hindusthan Park, Asansol-4. This obstruction is causing significant inconvenience, as it blocks access for both pedestrians and vehicles. The pillar is affecting the daily functioning of my business and needs immediate attention.

    I kindly request that you...
    +3 photos
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    A
    Anjali1108
    from Kaithal, Haryana
    Jul 31, 2024
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    Request to block SIM because of phone being lost

    My father has lost his phone near IIFCO Metro Station, Gurgoan. I request you to urgently block his SIM [protected] due to security reasons....
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    E
    ejose
    Jul 31, 2024
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    bill paid is reflecting as inactive and customer service executive not responding properly

    I have maid validity extension payment of Rs 197 for BSNL prepaid no. [protected] on 30 Jul 2024. But the server was showing down after the amount got cut from my account. I wait 1 day meantime customer service executives not taking call and not responding properly. The no. is still showing as INACTIVE.

    Please give me a solution immediately. Please ensure the amount that got deducted is paid back to my account as I have to try...
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    S
    Suchita Zade
    from Delhi, Delhi
    Jul 16, 2024
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    deposit amount is received

    I was BSNL internet consumer. In 2018, I stopped my connection; BSNL should have returned 1300Rs of deposit. But I haven't received the same

    Consumer number: [protected]

    Registered Phone number: [protected]...
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    Cskumarsanjeev
    from Bengaluru, Karnataka
    Jun 16, 2024
    Jun 17, 2024
    This thread was updated on Jun 17, 2024
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    When ever I have tried to generate UPC code, there is a eror message from 1901 that " UPC cannot be generated as there is an active request for the change of ownership for this number"
    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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      K
      Kurian Chacko
      Jun 5, 2024
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      Receipt no. [protected]
      Transaction ID PGSM[protected]
      Date[protected]:27:06

      But still no recharge done.
      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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        S
        Shrig12
        May 14, 2024
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        Hello,
        Recharge for my bsnl prepaid no. [protected] was not received but Money deducted twice from G pay two times 199 rupees each time,
        please refund my money back of 398 rupees.
        UPI transaction id's are
        [protected] and[protected]
        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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          K
          Kajeeth Kumar G
          from Chennai, Tamil Nadu
          Apr 30, 2024
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          Request to provide UPC code for MNP - Reg

          I am writing to request a UPC code for my mobile number [protected]. I am planning to switch to a new service provider and would like to initiate the mobile number portability process.

          As per the Telecom Regulatory Authority of India (TRAI) regulations, a UPC code is required to port a mobile number to another service provider. I kindly request you to provide me with my UPC code at your earliest convenience.

          I...
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          D
          dkbasnet
          from Tezpur, Assam
          Apr 17, 2024
          Apr 29, 2024
          This thread was updated on Apr 29, 2024
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          poor service and non withdrawal of connection after more than one month of surrender application

          I took a BSNL fiber connection on First week of December 2023 ([protected]). I was informed by Mr. Rajib Hazarika (of BSNL Tezpur, Assam) that Rs. 799/- is the plan for a connection of speed 100mbps and accordingly, I chose that plan and continued. Rs. 3000/- was paid to his personal account as an installation charge. In the very first month (January 2024), the first bill came for two months together and when inquired, Mr. Hazarika said that...
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          D
          dipakcool2222
          Apr 1, 2024
          Apr 1, 2024
          This thread was updated on Apr 1, 2024
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          maintenance is required in the dgvcl main wire coming to the meters of govt bsnl colony type 3 customers.

          Address: Type 3 , BSNL Staff Colony, Halar Road Valsad, 396001, GJ, IN

          R/Sir,

          Maintenance is required in the DGVCL Main wire coming to the meters of Govt BSNL Colony Type 3 customers.
          Since last 2 years, Even earlier, complaints are being made on your DGVCL complaint number and also informed to your Local DGVCL Valsad staff from time to time. But there is no permanent solution.
          Today 01.04.2024, No power since morning, 4 time Complaint to Local DGVCL Valsad staff. But issue not...
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          S
          sidh.jain
          Mar 28, 2024
          Apr 4, 2024
          This thread was updated on Apr 4, 2024
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          Removal of Dead BSNL Pole in front of our house

          Address: SA-014, Shastri Nagar Ghaziabad UP 201002

          Dear Sir/Ma’am,

          There is a dead bsnl pole in front of our house due to which we are facing parking issues. Please find attached a photo of the same. Request you to please have it removed as it’s causing a lot of inconvenience to us.

          Thanks,...
          +1 photos
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          M
          Meherbabu
          from HYDERABAD, Andhra Pradesh
          Mar 22, 2024
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          ### / Removal of Pole

          Address: PLOT NO 4 SRICHAKRA ENCLAVE, SAINIKPURI

          A telephone pole was erected in front of my house long time ago. At present this pole is not used. But is is obstructing parking my car
          Request to remove the pole

          Thanks
          Meher Babu...
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          S
          Sudars
          from Pune, Maharashtra
          Mar 13, 2024
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          Bharat Fiber issues 411007 Aundh Pune

          Dear Customer, Your OTP for fault ticket booked vide Complaint No[protected]. You are requested to share this OTP with BSNL representative only after Complaint is resolved to your satisfaction. Please call BSNL Customer Care at 1500 or[protected] for further queries. Thanks for choosing BSNL as your Service Provider.
          Regards
          [protected]...
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          R
          Ramu Mandiga
          Mar 13, 2024
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          BSNL pole removal requests

          Address: 2-60 ramalayam street krishnunipalem gokavaram East godavari Andhra Pradesh 533286

          BSNL poles has been presented in my own land. Now I am constructing an house on the land. So I kindy request to remove the poles which are placed on my site. I have contacted the local bsnl office staff but they were asking a bribe to remove those poles...
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          S
          Sudars
          from Pune, Maharashtra
          Mar 12, 2024
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          Athashree Fiber BB down

          Address: P5 Kubera Bahaar Pashan Pune 411021

          Dear Customer, Your Complaint on phone number[protected] is registered.Your Complaint Number is[protected].Please call BSNL Customer Care at 1500 for further queries.Thank You....
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          N
          NisargShah13
          from Ahmedabad, Gujarat
          Mar 5, 2024
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          Landline phone dead very frequently

          Address: B-145 PUSHP INDUSTRIAL PARK, OPP. PATEL MILL BRTS, RAKHIAL, AHMEDABAD-380023

          My BSNL land line phone[[protected] &[protected]]with associated Fiber Broadband connection) is not working properly for the last 2 months. Many Complaints was lodged through phone and despite repeated reminders BSNL is careless for the rectification of problem. BSNL complaint registration facility does work to generate a complaint. When talked to BSNL officials at BSNL office, vague assurances are given every time and it has not been...
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          S
          Sudars
          from Pune, Maharashtra
          Mar 3, 2024
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          FTTH BB Athashree break down

          Please refer Complaint #[protected] Tel[protected] Fiber Broad Band down since evening 28.02.2024. Visited Aundh PUNE customer service centre on 2Mar2024 around 11.00AM Mr.Mahajan he said that there is power bank breakdown in ATHASHREE Pashan-Baner Link Road snd this will be sorted out within 2 hrs but the issue is not resolved till 1900hrs on 3Mar2024. Very unpleasant experience and unprofessional attitude of the staff. Looks like No accountability...
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