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Bharat Sanchar Nigam [BSNL] — 3g net connection problem of bsnl in alappuzha

My name is majesh. R. From alappuzha kerala. Am holding a 3g handset with bsnl 3g connection. Now my handset is not getting 3 g net work. The bsnl had converted the 3 g to4 g now. So my hadset is working with 2 g only. I cannot replace the set. Please give the instruction to bsnl officers to maintain 3g in alappuzha town. We are paying the net charge and getting 2 g. Its totally foolishing the customers. Please take urgent action. Hope this will reach the authorities to take urgent action. Why this 3g network not working, this is the concern for the customers.

Thanks
Majesh
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Complaint Status


[Jan 26, 2019] Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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    Bharat Sanchar Nigam [BSNL]
    Customer Care Service
    Customer satisfaction rating
    42%
    Complaints
    14256
    Pending
    0
    Resolved
    5978
    Bharat Sanchar Nigam [BSNL] Phone
    +91 80 2213 3200
    +91 11 2332 7117
    Bharat Sanchar Nigam [BSNL] Address
    Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath, New Delhi, Delhi, India - 110001
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