Bharat Sanchar Nigam [BSNL] — 5 months extra broadband bill after disconnection

Address:	BSNL, Rang Mahal Road, Guru Teg Bahadur Complex, North TT Nagar Colony, TT Nagar, Bhopal, 462003, Madhya Pradesh, India
Website:	www.bsnl.co.in

Dear customer care,

I have not used any of your services since march 2020 but i am getting a continuous broadband bill.

Due to lockdown, i submitted hardcopy of broadband disconnection application in june 2020 and i have paid rs.4785 till july 2020 without using any of your services.

Your employee confirmed my broadband disconnection last month, still i received bill this month.

Please help in rectifying this situation.

Thanks,
Hari kumar shrestha