Bharat Sanchar Nigam [BSNL] — Abuse And Misbehaviour From BSNL staffs at Alappuzha BSNL office, Pichu Iyer Junction, Alappuzha

Address:

BSNL Telephone Bhavan Alappuzha, Pitchu Iyer Junction, Erezha, Mullakkal, Alappuzha

Dear sir,
I would like to bring to your attention that Bsnl staffs at Alappuzha bsnl office are misbehaving with customers. They are very rude and arrogant. They do not pick up the phone when customers are calling to enquire about the matter. When we make frequent calls to the customer care number at Alappuzha bsnl office, they attend the call and shower us with obscene language. Staffs at billing desk are so rude. Even senior citizens and pensioners are abused by them. They show no remorse for their act. I was being abused by them before. It's sad that they are cheating this unique office run by the central government.Forwarding this complaint to the manager of Alappuzha bsnl won't help. He is too arrogant and he is too crossing the limit and abusing the customers. Its their rude behavior and psycophancy the BSNL is loosing its valuable customers.
Here I request you to investigate the issue and bring the erring officers at Alappuzha BSNL to book..
Yours faithfully,
Thank You