Bharat Sanchar Nigam [BSNL] — activation of services without consent

Address:

Lucknow, Uttar Pradesh, 226001

I am using BSNL pre paid mobile no. For the past one month, or more, I randomly get a mgr on mobile that your account has been debited with 30 rupees and some absurd service has been activated. I never activate any gaming or net services from this no. therefore it is impossible that any service could get activated by itself. when i inquired about this at the customer care, I was told that they can not help with already deducted money. Once its ok.. but several times its ridiculous as the amount sums up to 120 0r 150 rupees after 4-5 times.

i am highly stressed as this time my balance was less, Rs.39 and all of sudden they activated some NEW FAME ON GAME service and my balance dipped to 9 rupees. i had emergency calls to make which i am unable to...

I want them to RETURN such absurd charges and assure for NO IDIOTIC MONEY DEDUCTIONS OF FORCIBLY ACTIVATING FAKE SERVICES in future.