Bharat Sanchar Nigam [BSNL] — Amount is not refunded

Address:

57, Sumeru Hills, Kelod, Mhow

Hello,

I have taken BSNL fiber from June 2021 but the service is not good and I decided to discontinue the service. At the time of installation, they told that the amount is refundable whenever you return the router.

But, this time they are refunding 50% of the Amount. I want my full amount back.

And, for the security deposit amount refund they are telling to submit another application to another BSNL office.

Please look into this matter and do the needful.

Thanks.