Bharat Sanchar Nigam [BSNL] — Auto deduction from my balance

Address:

Nagaraj maiya S/0 subrahmanya maiya, janani nilaya, nayakwadi post-576247, kundapur tq, udupi dst

Dear Sir,

I have a prepaid mobile connection of BSNL, mobile No. [protected]. I'm getting unknown deductions from my balance amount since last 6 hours . Totally i lost 16 RS.
I have lodged complain in BSNL local office but they are telling u only sent messages to unknown number that's why deducted and activate DND service . But I'm the DND service activater from few months and also I haven't sent any kind of messages to anyone. It's an auto sending scam from them. And i called for DND coustomer care and they told we are not responsible for this.

As a rule DND service they should stop every nonsense calls and messages..??

My question is who's responsible for this..??

And now i have 0 balance in my account.. If I recharge I'll sure again it'll get deducted.

Kindly arrange to give the credit of my deductions from my mobile account and to stop all the deduction in future.

Otherwise I'll port my number to another.

Thanks and Regards,