Bharat Sanchar Nigam [BSNL] — Automatic deduction of amount from prepaid balance

Address:

Meerut

Hi,
This is to bring to your notice that amount of Rs. 5 is getting deducted from my prepaid account balance since morning .
I am not able to connect to customer care due to the faults in their own connection. I am not getting any help from customer care team. I don’t have knowledge as to why this amount is getting deducted automatically when I am not even making any calls.
Request you to look into the issue, provide refund of the amount and resolve my problem.

BSNL number- [protected]
Contact details- KP Mishra