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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Last updated Apr 17, 2024
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Bharat Sanchar Nigam [BSNL] Phone Numbers

Toll free
1800 180 1503
655
416
1800 345 1500
252
217
1800 345 1504
149
147

View more phone numbers

Phone
+91 80 2213 3200
127
137
+91 11 2332 7117
71
75

Bharat Sanchar Nigam [BSNL] Website

Bharat Sanchar Nigam [BSNL] Head Office Address

Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India
110001

Bharat Sanchar Nigam [BSNL] reviews & complaints page 565

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N
Nithish Pillai
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

phone is dead

Address:Thane, Maharashtra

my landline telephone no. 2354187 is dead since last friday.....no action has been taken inspite of informing the officials..so please take the necessary steps and solve this problem......
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Address:Kerala

Telephone 2224053 fault reported on[protected]. Complaint Registration No. M246 Mattancherry Exchange. Reported to Grievance Cell Bsnl, Ernakulam vide E-mail. Regret that no response till now from the authorities. Since I am a Public Sector employee and considering the nature of my work land line is very essential. If the fault cannot be rectified please let me know the reason so that I am act upon that.
PS. THOMAS...
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S
siddharth.rajput
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

disconnecting problem

Address:Ahmedabad, Gujarat

Dear Sir,

My self siddharth Rajput. From Ahmedabad Gujarat. I have taken BSNL 3G DATA CARD 3.6 Mbps in Oct. 2010. And my data card no. is [protected]. since last 15 days it is not working properly, it will be disconnected automatically when I am using internet, For regarding this problem I was 3 times complaint in BSNL customer care, first complaint no is k2100142/145 and 2nd docket no. C0900174 dated 09-Mar-2011....
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A
ashwanibsnl
from Delhi, Delhi
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Regarding Recharge

Address:Meerut, Uttar Pradesh

Dear Sir/Madam

I am in Meerut, U.P.(West) Dist- Meerut.

My Mob. no. [protected].

I recharge (top up) Rs. 280 on 14.03.11. I got Talktime but no validity extended on my mobile.
Before recharge, i asked from customer care. On that time they told me that when i recharged by Rs. 280,
I got talktime as well as 365 days of validity
please solve it urgently....
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S
skolhe
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fault Bill

Address:Nagpur, Maharashtra

Dear Sir,

I have being using BSNL 3G Broadband DataCard from 11 Nov 2010,i;m having Rs,1359 Unlimilate Usage Plan(for Download/Upload).I had recieved bill of Rs.42447 for month of March 2011

Please help me to correct this bill and suggest the neccessary action i need to take
Bellow are details of SIM Number and Account Number

Mobile No.(BSNL 3G No.) - [protected]
Account No.[protected]br...
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K
kanudha gupta
from Kulu, Himachal Pradesh
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unwanted jokes

Address:Shimla, Himachal Pradesh

unwanted jokes are coming.we have not suscribed it.charges are being on .please take an immediate action please....
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P
prmadhava
from Dehra Dun, Uttarakhand
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EVDO Bill

Address:Hyderabad, Andhra Pradesh

SIr,

I have taken an EVDO card 18 months back from BSNL, for which i have paid 3650 on the same day of taking at, as officials at BSNL made it clear that we need to pay that amount at the time of taking the device itself. So i paid the amount in full.

After 1 month i have received the bill for the EVDO which has my EVDO data card price included in it.
I was surprised to see this as i already paid the EVDO...
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R
rahul399
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

GPRS SETTING

Address:Jalgaon, Maharashtra

I am using LG OPTIMUS P500 Handset with bsnl postpaid card..my plan is krushi (farmer) plan..I have 2 major problem ..which is..

1. BSNL is not providing me GPRS Settings for my handset..actually they don't have any settings for my handset ..the setting is not available in bsnl..for that reason I am not able to access internet on my mobile..

2.My STD facility is barred ..they don't allow me to call...
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R
rajupradeep16
from Sri Ganganagar, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

puk blocked

Address:Mirzapur, Uttar Pradesh

I am pradeep kumar , My sim has been blocked . please activate my sim , sim No. [protected] ,
Pin No.[protected] .
My full Address :- pradeep kumar vishwakarma
Village :- kataran Post Rajpur (Aamghat)
Dist. :- Mirzapur
pin code :- 231001


I , therefore , request you that please activate soon .

Regard...
+1 photos
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C
CS Manohar Rao
from Pinjaur, Haryana
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Irresponsible Billing

Address:Bangalore, Karnataka

sir,
Almost 15 days passed, no action from you. My broad band tel No:[protected] which was transferred from the bangalore north.i,e Malleswaram with great difficulty by paying all kinds of tariff. Now this wrong billing made me so frustration and exposed the communication gaps in BSNL. I shoul have got the bill for amount Rs.660/- instead got Rs.3870/-.
kindly enquiry may please be conducted to see that where this...
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S
suntoshgraphics
from Mumbai, Maharashtra
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NO , SERVICES FROM BSNL

Address:East Godavari, Andhra Pradesh

Dear sir,

my name is santhosh babu. we are using BSNL Landline phone. from the last 4 months. our phone is not working. bill is coming from every month. several times we raised complaint for this. but there is no response from their side. and even from online also i registred the complaint 3 times in a two months period
(reff nos: "APR/CO/2011/643" , "[protected]", "[protected]")....
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P
PNP_3C74
from Jorhat, Assam
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NON-RECEIPT OF PUK CODE ALONGWITH THE SIM

Address:Jharkhand

I've purchaged a SIM (clled BSNL Family Pack SIM No.[protected]) on 27th Nov 2010 from BSNL, CTO Buildg, Sector - 2, Bokaro Steel City - 827001. But, very important code said PUK Code have not provided by the service provider causes a lot of problems is being facing due to that.

(P Prasad)
3/C, 0074
Bokaro Steel City - 827003...
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A
aditya22795
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

3g

Address:Muzaffarpur, Bihar

i have changed my bsnl 2G to 3G but yet, it is giving me the speed of 2G.I have changed my settings according to customer care but it is not working.So What should i do??...
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A
ashuchauhan7890
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Phone Dead last 3-4 Months

Address:Meerut, Uttar Pradesh

Sir,
We have your customer from last 10 years. From last 3 to 4 monthe we have facing many problems from your services. Our telephone is dead from last 3 months we complained many times but no solution from your side i pay money to you, i[censored] will not solve the problem then tell me we disconnect our land line no.,My Landline no.[protected],

Regards
Ramrik Singh
Mob.- [protected]...
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M
mohamr2
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Landline not working from more than 1 month

Address:Bangalore, Karnataka

I have a landline connection with BSNL, AFS Yelahanka, Bangalore[protected]. The landline is not working since 2nd February 2011, it has been more than a month now. I have tried various options placing complaint with the BSNL office to get the issue rectified, made a complaint on[protected]with complaint number 2167 dated 3rd of February 2011) for more than 10 times with not a productive response. I have contacted Junior Engineer...
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I
iampears7
from Chandigarh, Chandigarh
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i haven't got my mnp offers..

Address:Lucknow, Uttar Pradesh

Hi there, My name is PRASHANT KUMAR from LUCKNOW. I just come into BSNL through MNP from Bharti Airtel.. My MBL is [protected].. i got my UPC (AE794226) from Airtel on 27th Feb 2011. so i applied for BSNL @ their CSC.. They were giving 100. Rs. Talktime and 5gb Gprs facility for new port-in customers.. i got my Operator changed on 5-MAR-2011 @ 10:00 pm.. but now they haven't given me my 100rs. talktime & 5gb data.. i called to CC...
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S
samasya.samadhaan
from Chandigarh, Chandigarh
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corruption (tower is not working from more days)

Address:Basti, Uttar Pradesh

sir i m bsnl user from 5 years . sir mai village hyderabad se bilong karta hu. yaha per karib 3 saal pehle village hyderabad me bsnl tower lagaya gaya tha . parantu pichle 1 saalo se tower properly work nahi kar raha hai aur mahino tak tower oil chori aur caretaker ki lapervahiyo ke karad tower hamesa band rehta hai aur es vajah se sare gramvasion aur durdaraj ke ke logo ko signal na milne ke vajah se problem hoti hai. es visay me humne bahut...
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S
sahil0749
from Chandigarh, Chandigarh
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Broadband Disconnect; No Action Taken

Address:Chandigarh, Chandigarh

Sir/Madam,
I have complaint a many times to BSNL authorities regarding my problem i.e the Broadband connection keeps on redialing again and again every 1-2 minutes. I am fed up of this and also complained for it many times. This month i have complained 3 times and the action is NIL !!!!!! I have 500C+ plan for Broadband and I am using there services for past 2 years ! But now Because of this I am Fed Up !

Please Please...
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G
gupta_heera
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Docket No.close without attending problem

Address:Bokaro, Jharkhand

BSNL Broadband not working since last 6 days.(from 05.03.2011). Complaint lodged to BSNL customer care-198 and get Docket No.[protected]. but without attending problem next days SMS comes that Docket No. Closed.Call 1500. But unfortunately most of the time 1500 not responding/not recieving/engaged. Then Further Complaint lodged to BSNL customer care-198 and get Docket No.[protected](Date 09.03.2011) and again without attending problem next...
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V
vselenpeter
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

To stop unwanted sms messages

Address:Karnataka

my mobile Number is [protected].(BSNL PREPAID).I am getting unwanted sms messages such as jokes, munna jokes,download ring tones music etc. which is disturbing me and irritating me. Being a working woman , I am very busy at home and Office.Please stop this unwanted messages sending to my mobile , mostly from +5888 , causing loss of money from my mobile a/c..... Kindly take immediate action in this regard. I have tried many times to contact...
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