Submit a Complaint
Claimed

Idea Cellular Complaints & Reviews

www.ideacellular.com
3.2
Updated: Oct 7, 2025
Complaints 16718
Resolved
9873
Unresolved
6845
Good! Idea Cellular values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Idea Cellular step up their efforts to fully resolve all complaints 👍
Complaints
Contacts

File a complaint to Idea Cellular

Having problems with Idea Cellular?

File a complaint and get it resolved by Idea Cellular customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Mobile Service Providers
Idea Cellular

Idea Cellular reviews & complaints(16718)

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
M
Mahibalankss
from Chidambaram, Tamil Nadu
Oct 7, 2025
Report
Copy

Activation of Aircel number

Address: Sethiyathope VEERAMUDAYANATHAM

Respected sir/mam,
My name is mahibala my mobile number ([[protected]) was under Aircel and later I ported it to idea. Now the problem is the number got deactivated due to non usage (I went overseas) and not it's been moved to the parent operator ie., Aircel.i can not get port number and reactivation Also Aircel network shutdown Because of which I couldn't get back my number.
I've been trying to reach out the customer care number...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
S
Sourabh Anant
Apr 5, 2025
Report
Copy

SIM Purchase (online via 'Vodaphoe Idea" Website

Address: 11 Rishi Valley, Bhopal

To
The Consumer Grievance Redressal Forum
Subject: Formal Complaint Regarding Fraudulent Commitment, Mental Harassment, and Loss Due to Undelivered SIM Card (Order ID: DCHD[protected])

Dear Sir/Madam,

I am writing to formally lodge a complaint against Vi (Vodafone Idea Limited) for the unprofessional and deceptive handling of my recent SIM card order, which has caused me significant mental distress,...
Helpful
Found this helpful?
Write a comment
Report
Copy
A
Aakankshakumari
from patna, Bihar
Feb 25, 2025
Report
Copy

cell network problem

As I reached patna, bihar. My cell network is not working at all, could you please consider it as the urgent issue and help me solve it as soon as possible as my most of the work is handled my this number.

Thanks and regards
Aakanksha kumari...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
R
Rajesh332
Jan 1, 2025
Jan 1, 2025
This thread was updated on Jan 1, 2025
Report
Copy

Idea sim puk code unlocked

Hi,
Idea callers team please open my idea no - [protected] unlock ..critical issue for locked my number ..please open immediately....
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Report
Copy
R
rkommaraj
from Hyderabad, Andhra Pradesh
Nov 18, 2024
Jan 10, 2025
This thread was updated on Jan 10, 2025
Resolved
Report
Copy
Resolved

Port to other service not allowed

I would like to switchover from idea to other service provide due to bad signal.
I am trying many times to port from idea to other service provider is not allowing. My mobile number is [protected].

i am receiving the below message

UPC cannot be generated as there are subsisting contractual *obligations with your service provider. please contact your service provider for further assistance...
Helpful
2 other people found this review helpful
2 found this helpful
1 Comment
Report
Copy
B
Balmiki prasad yadav
from Vapi, Gujarat
Apr 19, 2024
Dec 16, 2024
This thread was updated on Dec 16, 2024
Report
Copy

Sim card is not functioning

Address: GUJARAT,VAPI
Website: Idea network

Masage, incoming and out going is stopped....
Helpful
2 other people found this review helpful
2 found this helpful
1 Comment
Report
Copy
H
HERAMB CHAND YADAW
Jan 7, 2024
Report
Copy

UPC not getting

Issue me upc number. I HAD GONE their office but they not issue me upc number and I i allready contacted to customer care

UPC cannot be generated as there are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance.

There is only two sim allotted to my adhar...
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Report
Copy
M
Mehraj Attari
Oct 24, 2023
Report
Copy

Without any fault showing no service i tried every way to fix it but same problem when i called to customer care she was saying your sim got damage/corrupted so visit to store to replace the sim by paying charges but i'm not understanding if it's my fault i will ready to pay but without any reason why i have to visit store and replace the sim idea should delivery the replace the sim at my door step.
Idea Cellular customer support has been notified about the posted complaint.
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    V
    Vaidyanathan KS
    Jul 27, 2023
    Report
    Copy

    My idea prepaid sim is not working in UAE (Dubai), which was working till yesterday. Now no network is showing up. I need to get this active asap inorder to get the OTP on this number. The sim is active till 21 August 23
    Kindly help me on this. It will great.

    Name - Vaidyanathan KS
    Idea mobile no [protected]

    Dubai contact no. [protected]
    Email id : [protected]@gmail.com
    Idea Cellular customer support has been notified about the posted complaint.
    Helpful
    2 other people found this review helpful
    2 found this helpful
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      E
      ethics4u
      Jun 26, 2023
      Jul 9, 2023
      This thread was updated on Jul 9, 2023
      Report
      Copy

      After the merger with vodafone, its difficult to contact someone there for PF related to idea cellular days

      need contact for PF withdrwal in idea cellular
      Idea Cellular customer support has been notified about the posted complaint.
      View replies
      no progress at all
      Reply
      Helpful
      2 other people found this review helpful
      2 found this helpful
      1 Comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        A
        Ankit17301
        from Bengaluru, Karnataka
        Jun 15, 2023
        Report
        Copy

        From the past two days, My idea sim is network is not giving any signal, Please kindly check and verify why it is giving this type of disturbance and call drop is also occured. And I had already recharged my 84 day plan.
        Idea Cellular customer support has been notified about the posted complaint.
        Helpful
        2 other people found this review helpful
        2 found this helpful
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          K
          KrutikaRohra
          from Kalyan, Maharashtra
          Jun 8, 2023
          Report
          Copy

          Unethical disconnection

          Please note that I've been using my VI number [protected] since 2015.
          It has been continuously active since 2015 and the plan validity of my last prepaid recharge plan of 84 days was up to 4th June.
          Suddenly my Number stopped working on 19th May. There was No Network, No Incoming, No Outgoing - completely Blank & on enquiry from the VI Gallery, I was informed that my number was disconnected for want of KYC & further...
          Helpful
          2 other people found this review helpful
          2 found this helpful
          Write a comment
          Report
          Copy
          L
          Lokanathlucky
          from Mumbai, Maharashtra
          May 19, 2023
          Report
          Copy

          I have never activated any services from idea, but automatically VI activating services in behalf of me, there is total 35 deduction 2 VAS activated one is Handset inbuilt games 25/- and the second one is Telsync games 10/- . Please take strong action against idea.
          Idea Cellular customer support has been notified about the posted complaint.
          Helpful
          2 other people found this review helpful
          2 found this helpful
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            U
            Uma534
            May 17, 2023
            Report
            Copy

            I've been attempting to get back my funds from this site for several months, but I've been encountering errors. I strongly advise against depositing your money on this site. I was able to recover my money thanks to Durafox Tech, I came across their services via Google, and they assisted me in regaining access to all my funds.
            Idea Cellular customer support has been notified about the posted complaint.
            Helpful
            2 other people found this review helpful
            2 found this helpful
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              S
              swatikadevhis
              Apr 14, 2023
              Report
              Copy

              My idea network has completely vanished from morning and I need the network. Without network we cannot even submit complaint in idea website. Or app
              Idea Cellular customer support has been notified about the posted complaint.
              Helpful
              2 other people found this review helpful
              2 found this helpful
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                M
                Mohd Hanief
                Apr 10, 2023
                Report
                Copy

                Address: Kashmir India

                I recently recharged my sim [protected] and again made another recharge yesterday but the sim is showing out of service. This sim is connected to my Adhar and pension account. I need my sim to be reactivated at the earliest. Please provide assistance.
                Idea Cellular customer support has been notified about the posted complaint.
                Helpful
                2 other people found this review helpful
                2 found this helpful
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  S
                  Sumit Sharma James Bond
                  from New Delhi, Delhi
                  Apr 8, 2023
                  Report
                  Copy

                  Address: gaziyabad Behrampuer gali no 4

                  Old document and I'd rummy cicrle and old number block old number document and I'd transfer new phone number transfer
                  Idea Cellular customer support has been notified about the posted complaint.
                  Helpful
                  2 other people found this review helpful
                  2 found this helpful
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    S
                    Salichhan
                    Apr 3, 2023
                    Report
                    Copy

                    Hi
                    My idea sim is not working in uae.
                    My number is [protected]
                    My uae number +[protected] Al Qusais Dubai
                    My name is Joseph Andrews

                    Please help.

                    It is not connecting to any other networks in uae.
                    Idea Cellular customer support has been notified about the posted complaint.
                    Helpful
                    2 other people found this review helpful
                    2 found this helpful
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      S
                      Salichhan
                      Apr 3, 2023
                      Report
                      Copy

                      Hi
                      My idea sim is not working in uae.
                      My number is [protected]
                      My uae number [protected]
                      My name is Joseph Andrews

                      Please help.

                      It is not connecting to any other networks in uae.
                      Idea Cellular customer support has been notified about the posted complaint.
                      Helpful
                      2 other people found this review helpful
                      2 found this helpful
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        S
                        Saikumar Konda
                        from Hyderabad, Andhra Pradesh
                        Mar 24, 2023
                        Report
                        Copy

                        HI, I have upgrade idea sim from 3g to 4g in vi care retail store in Hyderabad and they have charged me INR 150 for just upgrading the SIM. when I reached Vi care support team over twitter, they informed me it was not right way to take money from customer and its free of cost for SIM upgradation. On the token of inconvenience caused to me they promised to provide a coupon of INR 100 and assured me that these kinds of issues will not be repeated in future instances. After couple of days, I have waited for the coupon/reward from them, but they literally ignored my request and not response from them. Thought this forum is bit help full and raising complaint here. Help me to get the issue resolved.

                        Thanks,
                        Saikumar
                        Idea Cellular customer support has been notified about the posted complaint.
                        Helpful
                        2 other people found this review helpful
                        2 found this helpful
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit

                          Related businesses

                          Airtel
                          2.1
                          (54761)
                          Tata Indicom
                          3
                          (1368)
                          Uninor / Telenor
                          2
                          (1803)