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Idea Cellular Complaints & Reviews

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Updated: Oct 7, 2025
Complaints 16718
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Idea Cellular reviews & complaints(16718)

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M
Mahibalankss
from Chidambaram, Tamil Nadu
Oct 7, 2025
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Activation of Aircel number

Address: Sethiyathope VEERAMUDAYANATHAM

Respected sir/mam,
My name is mahibala my mobile number ([[protected]) was under Aircel and later I ported it to idea. Now the problem is the number got deactivated due to non usage (I went overseas) and not it's been moved to the parent operator ie., Aircel.i can not get port number and reactivation Also Aircel network shutdown Because of which I couldn't get back my number.
I've been trying to reach out the customer care number...
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A
Aakankshakumari
from patna, Bihar
Feb 25, 2025
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cell network problem

As I reached patna, bihar. My cell network is not working at all, could you please consider it as the urgent issue and help me solve it as soon as possible as my most of the work is handled my this number.

Thanks and regards
Aakanksha kumari...
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R
Rajesh332
Jan 1, 2025
Jan 1, 2025
This thread was updated on Jan 1, 2025
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Idea sim puk code unlocked

Hi,
Idea callers team please open my idea no - [protected] unlock ..critical issue for locked my number ..please open immediately....
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H
HERAMB CHAND YADAW
Jan 7, 2024
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UPC not getting

Issue me upc number. I HAD GONE their office but they not issue me upc number and I i allready contacted to customer care

UPC cannot be generated as there are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance.

There is only two sim allotted to my adhar...
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S
Sadhana Awasthi
Jun 22, 2022
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Idea Network issue

My self sadhana, i am using idea network from last 12 years. Nowadays i am facing lots of issues with idea network. When i tried to call someone, or if i received call from someone. While talking call getting disconnected directly and the error is server unreachable....
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T
todang_nag
May 14, 2021
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VodafoneIdea Deduction of Rs 20 for fun portal

Address: Andhrapradesh

VodafoneIdea — Deduction of Rs 20 for fun portal
Date: 14-May2021, 07:00 AM
Mobile: [protected]
Desired Resolution: full amount refund

I have received the following message from my cellular service provider Vodafone Idea, India.

Hello!
Thank you for choosing to access FUN PORTAL,
You have been charged Rs. 20, Your balance is Rs. 460.48

Rs 20 charged for the...
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S
Sreemoyee Adhikari
Apr 14, 2021
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Receiving Flash messages

I am continuously receiving flash messages even after trying evrythin out. Sent "STOP" msg to 5933500 deactivated flash messages in sim toolkit/idea power app but still i am receiving these messages and even after contacting so many times my issue is not resolved. This is the worst network experience....
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R
Ravikudartkar737
Aug 9, 2020
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idea is refusing to help the customer and no help from idea cellular

Respected higher authorities of idea department

This is my idea prepaid number
[protected]

Lattitude and longitude
19.71122 and 75.99468

This is my address
Room 23 pimplegaon mali talkua gasanghi district jalna maharashtra 431207

Indoor and outdoor network coverage problem in our area... There is no network of vodafone in our area. We are staying exactly near...
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R
RISHIGU86899130
from Hāora, West Bengal
Jun 21, 2020
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Wrong mobile number recharge

Address: JABALPUR
Website: [email protected]

Dear sir,

I have recharged for rs. 249/- on 21/06/2020 through paytm app with below reference number.

Ref no: [mp[protected] ]
Wrong mobile number : [[protected]]
Correct mobile number : [[protected]]
Date & time of transaction: 21/06/2020 @ 10:54 am.

I have called the customer care to reverse the recharge and transfer the recharge to the correct number. No one is ready...
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W
weatherbug
Feb 3, 2020
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idea cellular how to remove my saved card details from recharge

Address: 411021

Hi,

While i was recharging the idea number with idea web portal and my idea app, the save card for future transactions option was enabled.

Now i wanted to remove the saved cards, but i didn't find any option.

When i called idea customer care, they are saying there is no option for that.
If we didn't login also, the saved cards will show on payment page.

Please help....
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A
Abhijit Hingmire
from Solapur, Maharashtra
Dec 21, 2019
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upc code not being generated

Address: 413004

Hello,
I am user of idea service in maharashtra circle.

I am trying to port out from idea, i tried many times, but i receive message
"upc cannot be generated as the mobile number is not configured. Please contact service provider"

I tried with customer care and visit to store many times, no resolution.

During the same time, i was able to get upc code for my another number, i was...
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P
Paarkavi
from Delhi, Delhi
Sep 3, 2019
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cancellation / closure of sim

Address: Chennai, Tamil Nadu

Even after non usage of sim for more than a year, and giving request to cancel my post paid sim before 6 months through email. I am being charged amount every month. Now idea network ppl are harassing me through phone every day and asking me to pay the amount for a sim which i had not been using for more than a year now. My number is [protected]. I had initially asked for the procedure to cancel the sim, they had told me to write an email...
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D
dasgupta2019
from Kolkata, West Bengal
Jul 17, 2019
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surrender of post paid connection

Address: Kolkata, West Bengal

Sir/madam,
This is to inform you that i intend to surrender of my idea post paid connection no.[protected] with immediate effect. I'm giving alternative mobile number for communication and payment.in fact, i'm not using idea post paid connection due to unavoidable circumstances. An early action in this regard will be highly appreciated. Thanks,
Sincerely yours,
Shyamal kanti dasgupta
Hig-h/7, niva park, phase-3,...
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P
Pratul Dubey
from Mumbai, Maharashtra
May 18, 2019
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idea incoming messages not working.

Address: IDEA Pune Baner road 411045, Pune, Maharashtra, 411045

Its been 20 days I took the sim from Aundh Pune Idea store. As I lost my phone I blocked the no and reissued the same. But from that day I am not able to receive any messages in my Idea no.
No message means no OTP, No normal message no one can send me messages.
I made multiple complaints in baner IDEA office as well as customer care but there is no resolution.
Even they are closing my complaints without solving the problem....
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A
amanmakani
from Bengaluru, Karnataka
Mar 25, 2019
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sim issuance

Address: 500011

Hi my name is karim mobh and i had a idea connection with the number [protected]. A week earlier the sim just stopped working ad when we approached the idea office they said the amount for issuing the new sim is 500 inr. I dont believe it, why should i pay when it is not my fault. They say that the sim is damaged. How can the sim get damaged within the phone. The idea representatives are too rude and they literally start screaming on us. This...
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Nakshatra naidu
from Lucknow, Uttar Pradesh
Mar 25, 2019
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my idea sim is barred

I went to delhi for coaching and took a idea sim there. Now i came back to hyderabad and didnt recharge the delhi sim for 3 months as im using another idea sim. Now after my sim was barred i went to idea store and they are asking me to go to delhi to get it reactivated. This is completely unexpected. I thought you would have a universal complaint redressal. I cannot go to delhi now as im having my exams. And many accounts are linked with...
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R
Radha_12
Mar 24, 2019
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sim card not working emergency calls only

Address: Chamrajpet, Bangalore, 560018

Idea sim card is not working from today morning (24/03/19), it is showing as emergency calls only. Don't know what is the problem, not able to do outgoing calls nor receiving incoming calls.
Tried inserting the sim in other phones but still it is showing emergency calls only. Please help to resolve this problem soon as i'm using only one sim.
I 'm facing this issue for the first time.

Sim holder name : radhabr...
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S
swadhin5
from Talcher, Odisha
Dec 15, 2018
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incoming outgoing stopped

Website: www.ideacellular.in

Respected sir

My self swadhin i'm a user of idea & airtel circular. When i purchased the sim they said itslifetime tome validity.
Now they are stopping the incoming and outgoing. Even though i have balance.
Unhealthy business tactics by idea.
Please stop this harrasment. If i have balance why they are stopping my services.
What is the procedure to file a complaint in consumer court?...
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K
KemparajuL
from Bengaluru, Karnataka
Jun 8, 2018
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wrong recharge reversal - any options?

Address: Bangalore, Karnataka, 560029
Website: www.ideacellular.com

Dear sir,

I have recharged for rs. 449/- on 06/08/2018 through paytm app with below reference number.

Ref no: kk[protected]
Wrong mobile number : [protected]
Correct mobile number : [protected]
Date & time of transaction: 08/06/2018 @ 10:54 am.

I have called the customer care to reverse the recharge and transfer the recharge to the correct number. No one is ready to listen...
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T
tiwar64
from Pune, Maharashtra
Jun 5, 2018
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unlimited pack recharge - but not really unlimited

Address: Pune, Maharashtra, 411031
Website: care.ideacellular.com/wps/portal/account/online-recharge

Hello,

Good afternoon.

I want to submit a very strict complaint against idea for miss-leading their customers by pretending to provide unlimited services, but in reality, they are not offering the same.

I have faced this issue 2-3 times now, when i made an unlimited pack recharge of rs-199 and have not crossed my daily limits as well and still the idea operator says, "you don't have enough balance"...
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