Bharat Sanchar Nigam [BSNL] — Balance refund

The mobile number [protected] was wrongly deducted by an amount of 49/- and the complaint ticket no is K[protected] for the same.

The complaint was lodged on 2nd November 2021 using the helpline no 1503.
Today is 9th November 2021 and the same is still under process and the executives talk rudely and disconnect the call..

I would like the refund of my balance at the earliest.
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Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
Nov 09, 2021
Updated by LatikaKesarwani
BSNL has closed the complaint without refunding my balance. Apparently when they took the complaint, refund was possible and after 7 days of saying "wait for 24-48 hrs" the refund cannot be processed
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    Bharat Sanchar Nigam [BSNL] Address
    Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath, New Delhi, Delhi, India - 110001
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