Bharat Sanchar Nigam [BSNL] — Bharat Fiber Broadband

Recently I upgraded my bsnl internet broadband plan to Bsnl Bharat Fiber broadband. I was approached by the BSNL official to upgrade to this plan. I was mainly using my internet for my office purpose for which I was using VPN network. After upgrading to the BSNL Fiber internet now i am not able to connect to my office VPN for which I am not able to work. Frequently I have informed them about this issue but they are not taking any action. In reply they are saying Fiber plan has the issue with VPN and they are not sure when it will resolved. My concern is when they were advertising this plan to me they should have clearly mentioned about this VPN issue but they didn’t. They should understand when someone is working from home mostly they will be using their VPN. I want this resolved as soon as possible. Please find below my landline no. to which I have this Fiber plan.

BSNL Landline no. [protected].