Bharat Sanchar Nigam [BSNL] — bill enquiry-reg

Website:

portal2.bsnl.in/myportal/cfa.do

Customer name: g. Rajendran
Bill number: szdtn[protected]
Account number: [protected]
Phone number: [protected]

The payable amount is rs:1380 for current october month. I paid at saturday (7.10.2017) night through this website (https://portal2.bsnl.in/myportal/cfa.do).I used to pay bsnl landline bill through this website for the past 10 months. Though my amount is debited for the current amount from sbi bank & still it shows that i didn't pay for the current month and also e-receipt is not at all getting generated. I waited for more than 24 hours but there is no use.

I called bsnl customer care service & they asked me to check this website (www.selfcare.bsnl.co.in).I signed up and checked it shows my bill is not at all paid for the current month. I sent a complaint query to this email id ([protected]@bsnl.co.in) as because if there are any transaction issues they were been notified to use this email.
Though i paid still the status is unpaid so what i should do?!