Bharat Sanchar Nigam [BSNL] — Block and issue new sim of my mob. no.[protected]

Address:	Allahabad, Uttar Pradesh
Website:	bsnl.in

My sim of mob. No. [protected] has been ruptured. I have talked to customer care bsnl at its no [protected], the attendent has asked for recharge the balance then I have topped up with Rs.220/- but sim is still not working. please issue new sim for my same number and shift balance amount to the new sim. R/o Pallavi mishra 3/8 circular road district allahabad-211001 (UP) my second no. [protected]