Bharat Sanchar Nigam [BSNL] — Broadband and landline down, customer representative unprofessional behaviour

Address:

Hoshiarpur, Punjab

My broadband and telephone is down and i complaint almost 3 or 4 times in a week and today i call customer care representative, she was totally unprofessional. She didn’t listen to me, after saying someone will get in touch within 24 hours she hangup on me. She didn’t gave me chance to explain my complaint. Even in Mahilpur BSNL office staff is unprofessional. They not guide anyone properly, the thing they know is only money. Very very unprofessional staff seriously. Somebody please take action against them. They are in office just for chill, if somebody ask for details they did not provide, all they do is ignore the questions.