Bharat Sanchar Nigam [BSNL] — broadband internet

Address:

Kapurthala, Punjab, 144802

I have subscribed internet broadband with bsnl since mar 2017.

As per plan, i should get speed of 4mbps. But did not get this speed ever.

I have complained to bsnl many times but of no use. Last time when i complained, the bsnl peronnel came and checked, they told that our speed is kept at 2. Mbps and not 4 mbps. I was not even getting speed of 2 mbps. I term this as fraud by bsnl.

From last two days i am getting speed of 21 kbps, which is negligible. My wife is working online and is under tremendous stress due to low speed inetrnet as she is not able to use internet

Kindly direct bsnl to resolve the issue at the earliest

Details of my bsnl are as under :
Telephone no : [protected]
Place : kapurthala (Punjab)

Lt col sunil kumar