Bharat Sanchar Nigam [BSNL] — broadband speed is very slow

Harshxhtc

from Dehra Dun, Uttarakhand

Address:

Krimchi Mansar, Udhampur, Jammu and Kashmir, 182101

My name is harsh langeh

My broadband speed is very slow

My plan 291

The recommended speed according to the plan is 8 mbps but i am getting only 500kbps (Day) to 1mbps (Night).

This speed is very low, please fix my issue as soon as possible. To watch 5 minutes
Of youtube video, while watching buffering takes again and again even at 144p which takes 15 minutes to watch 5 minutes video.

Please fine what's the issue and help me in getting my recommend speed as per plan.

My telephone broadband number is[protected]

And my mobile number is [protected]

State : jammu and kashmir
City : udhampur 182101
Area : krimchi mansar

For any information you can call me on [protected]

Thank you

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Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.

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Comments

dotindia

from New Delhi, Delhi

Dear Sir/Mam please complaint here against any internet service provider
Government website link => pgportal.gov.in

=> Click here to sign up => pgportal.gov.in

=> After Register Your Account and Login your Account

=> Lodge Public Grievance

=> click on I agree that my grievance does not fall in any of the above listed categories

=> Concerned authority of grievance

=> click on Central Government

=>select Ministry/Department => Telecommunication

=> Description

=> security code

=> submit