Address: | Puducherry, Tamil Nadu all over India |
I have raised complaint on Friday stating my internet is not working and I called the customer care executive and they raised the ticket and informed within 24 working hours your issue will be resolved.
I have waited whole Saturday and Sunday no response from them and I called back the customer care and asked it's already crossed 24 hours and still it's not working for that they replied which is very annoying and this should be the main reason they should be taken over by private completely.
They have said 24 working hours means 8 hours per day from Monday to Friday that mean no Saturday and Sunday so still I am waiting for the response.
I hope BSNL employees will get double salary for every month one from govt and another one from competitor network providers. Govt will pay them for simply coming to office and competitor will pay them for not doing their job.
30 years back my dad will complaint on frequent disconnection of landline and they wont resolve the issue immediately, now I am complaining about the broadband still they are not improved I hope my children's will also say the same story.
Better shutdown BSNL at least it can cut some burden on govt as well as people who are trying to use it with frequent problem.
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