Bsnl provides internet connectivity via broadband connection and they mention upto 10 mbps till 35 gb, upto 2 mbps beyond but actually the end user get upto 1.5mbps till 35gb, upto 500-800kbps beyond and the speed vary from 10-100kbps and they mention 10mbps on document. As they mention on document the customer wants that same speed but they not provide it. Please do register this complaint so they provide the facility as mentioned on the document while they provide new connection.
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