Bharat Sanchar Nigam [Bsnl] — bsnl closing complaint no. without attending

1 Review
sulur, Coimbatore, Tamil Nadu, India
 goldking77 on Jun 2, 2019
Dear sir/madam,
My phone is not working from 25.05.2019.
Made a compaint on 26.05 (Docket no.[protected]. They closed it on 27.05 without anyone coming to my place to correct it.

After waitng unsuccessfully for 2 more days hoping someone would come, i made another complaint (Doc no[protected]n 29.05
And as usual they closed it on 31.05. No one came this time also.

I have made a complaint 3rd time (No[protected] on 1.06.19 and it is pending till now.

Is there any use in this system of complaining as they close the complaint without attending to the fault. But i receive perfectly messages about phone bill and that too daily after pay by date.

Hope bsnl would improve service also to its customers.

Complaint Status

[Jun 02, 2019] Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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    +91 80 2213 3200
    Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath, New Delhi, Delhi, India - 110001
    Bharat Sanchar Nigam [Bsnl] - bsnl closing complaint no. without attending