I'm a BSNL subscriber. Trying to port from BSNL, however port SMS to 1900 is not being sent.
Two days ago, TRAI has mandated all networks that no special recharge pack should be required for sending port SMS.
(ref: https://www.livemint.com/industry/telecom/trai-directs-telcos-to-offer-outgoing-...⇄
On inquiry, customer support still demands now that recharge of RC147 with 28 days plan validity is a must to be able to sent port SMS.
Why would I need a 1 month plan if I've decided to port right away? I still have 2 months validity and sufficient balance to send regular SMS and make calls.
Forcing 1 month plan is a measure to strongly discourage a subscriber's efforts to port out of their network is not going to win any customers, new or existing.
BSNL support explicitly claims BSNL wasn't notified of the new guidelines by TRAI. The watchdog should take a note of this and ensure strict implementation of it's regulations, else it'll be seen as a jokedog. Was this information helpful? |
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