I am unable to add my prepaid number in my account on bsnl selfcare portal or make a recharge or check my balance through their payment portal. i get an error message "invalid service class" or ''incorrect phone and circle combination"
i had ported my bsnl sim from post paid to prepaid in april 2019. its only recently when i tried to check balance online that i'm facing this problem.
pl also note that i am able to successfully check the balance through ussd code *123# Was this information helpful? |
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