Bharat Sanchar Nigam [BSNL] — bsnl validity recharge not done automatically from main balance.

I surendra yadav bsnl prepaid consumer bearing number [protected] would like to appraise that like in the past few years bsnl automatically extended valiity after deducting recharged amount from main balance. But this time my validity have expired and i couldn't realise that. As such i have to face a lot of problem. On the othethand there is not option to recharge manually from main balance. Hence, i have to face great losses. So needful step is requested.