Bharat Sanchar Nigam [BSNL] — charging for service even after discontinuation

Address:

Vadodara, Gujarat, 390003

For customer id [protected] the bsnl vadodara office is sending me a bill when i have discontinued their service in may 2018. Also, prior to that they had stopped the service and yet were sending a bill. Is it not a crime to charge without rendering service. To which they mentioned that i have to give them a letter and only after that they will stop. Which i did. But they have not stopped sending me a bill every month since then. This is as recentl as 16th august 2018. I want them to stop charging me and send me an official communication of discontinuation of service from the date they actually stopped my service and refund me for the period since then.