Bharat Sanchar Nigam [BSNL] — charging without service

Last year i have applied for bsnl landline connection. I stay in mantri splendor, bangalore. Few people came and charged 500rs. Next day they gave telephone and other accessories. After few days again they came to give connection. But it was not working. They told "i will come and fix in sometime". Thats all they never came back to connect. But bsnl started sending bill and asking me to pay every month.

I have raised the complaint and they are asking me to come to main branch and give complaint letter. Which i refused to do cause i cant spend my time to travel that for bsnl poor customer care. And i have to remove everything and pay my 500rs back. And one guy came after a year and told few accessories are missing i cant take it back.

Still bsnl sending bill.

Really felt very disappointed of indian govt. Service.

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