Bharat Sanchar Nigam [BSNL] — complaint about landline phone, not working since 20 days

Address:

530043

I ch muralikrishna having land line[protected] not woeking since 21 days, giving complaints to 198 docket complaint booking and without rectifying closing the the docket. And i got the bill as usal for the entire amt of rent without using the phone for incoming also. Actually i used broad band connection for the same phone as it si not working for so many days, i finally left the broad band connection for the same reason. I request you to kindly take the action immediately for the comlaint lodged for land line atleast.