Bharat Sanchar Nigam [BSNL] — complaint not rectified from 16 jan 2020, connection out of order

Address:

629901

I have raised a complaint about my landline not working from 15 jan 2020, called 10+ times to customer care number no response till date ie 26 jan to resolve my complaint. Very very poor service by bsnl.
Contact number :[protected]
Completely frustrated. Because of this issue i have degrade my broadband connection to low level connection. I was having this connection for my mom to call me as emergency purpose, she is 60+ yrs old.