[Resolved] Bharat Sanchar Nigam [BSNL] — complaint not resolved

santhoshkaipuzha

from Ferokh, Kerala

Address:

686602

I want to bring to your kind notice the unsatisfactory working of our land phone[protected] we have lodged a number of complaints but to no avail. It has not been working properly for the last two months. Either the phone becomes dead or otherwise it works one way only. So, we are facing a number of problems regarding this. The telephone disorders have grown to be a serious problem. Most of the times it lies dead. The service provided is very poor. I had registered a complaint regarding this issue, complaint no:[protected] on january, [protected] on february

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May 4, 2020

Complaint marked as Resolved

As per my request, a technician visited my home on 30-April-2020 and diagnosed the telephone and fault of supply line. Today(01-May-2020) my telephone complaint was fully resolved and is working well.

Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.

Mar 15, 2020

Updated by santhoshkaipuzha no one was contacted and rectified the problem yet...

May 01, 2020

Updated by santhoshkaipuzha As per my request, a technician visited my home yesterday(30-May-2020) and diagnosed the telephone and fault of supply line. Today(01-May-2020) my telephone complaint was fully resolved and is working well.