Bharat Sanchar Nigam [BSNL] — deducted my balance of 30/-

Address:

507, A Block, R6 Building, Life Republic Township, Marunji Road, Pune, 411057

Hi,

My self m. Harish using bsnl (Oldest network & its purely belongs to government).

On 7th oct 2019 around 8:30pm i got spam call from bsnl ([protected]) saying bsnl telemarketing in true caller. To my surprise the moment i lift call, they deducted 30/-.

I never seen in this way bsnl cheat customers.

I requested customer care to refund but they saying helpless. They replied it happened since i didn't activate dnd (Do not disturb). This is very ridiculous deducting amount of customer for just receiving call. I never expected bsnl cheat at this extent to make money.

I want to action on this.

Regards,
M. Harish
[protected]