Bharat Sanchar Nigam [BSNL] — Deficiency in service

Address:629/14 52 street 9th sector, k.kagar, chennai 600 078

Nearly a week has passed by on complaint lodged with BSNL re. Non functioning of landline no. O[protected] with no avail. All the bsnl phone numbers websites are useless as we are unable to communicate with them to talk to them on the status of rectification of landline. Unable to get a response.

So is there a way out except to surrender the landline?
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Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
Jul 12, 2021
Updated by pisaejayaprakash
The issue has not been resolved yet. why there is flagging that the issue has been marked as resolved. what does it mean. can you explain as to what is resolved.

Looks like we must surrender the landline connection. There is no way out if the complaint has not been taken seriously by BSNL
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Comments

I had done that, its waste just paying up the money for rental, In 365 days it will work for Max 10 days, all other days the landline will be on leave as BSNL does

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    Bharat Sanchar Nigam [BSNL] Address
    Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath, New Delhi, Delhi, India - 110001
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