Bharat Sanchar Nigam [BSNL] — Deposit amount delayed almost an year

Address:OFFICE OF PGMT BSNL,PITCHULYER JUNCTION ALAPPUZHA

My land line tel #[protected] was disconnected on june 2020.A deposit amount of rs 500/-which is suppose to be credited to my bank a/c still pending, and the lame excuse is shortage in man power.What kind of cheating is this ?
i made several visits to the bsnl customer care office in alappuzha just waste of time.

So who ever is in charge p/s take appropriate steps and solve my problum

tel #[protected]
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    Bharat Sanchar Nigam [BSNL] Address
    Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath, New Delhi, Delhi, India - 110001
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