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Bharat Sanchar Nigam [BSNL] — deposit refund not received

Dear team,
I have surrendered my bsnl landline due to deficiency / poor quality in service with effect from 31st aug 2017. Its 7th month running and i have still not received my deposit refund. I have made frequent visits to the bsnl office in my area but have not got any answer and have been directed to the accounts department time and again. The accounts department does not pick up phones and hence i have no answer to the status of my refund.

I have paid nearly 1100 per month for more then a year for deficient service and now running from pillar to post to get my deposit refund. I would want bsnl to now pay me back my deposit with interest for the months in delay.

Complaint Status


[Mar 13, 2018] Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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    Customer satisfaction rating
    53%
    Complaints
    11302
    Pending
    0
    Resolved
    5940
    Bharat Sanchar Nigam [BSNL] Phone
    +91 80 2213 3200
    Bharat Sanchar Nigam [BSNL] Address
    Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath, New Delhi, Delhi, India - 110001