Bharat Sanchar Nigam [BSNL] — disconnected telepnone line and broadband line - still fixed rental bill coming

Address:

8, Camac Street, Suit 502, Kolkata 700017

Telephone number[protected]

We have been regularly making payments for aforesaid phone bill upto jan'20, for which bill was generated in feb'20 and also paid in feb'20. This phone was installed at our office premises. Due to lockdown, the phone was not in use and even we were not getting bill. Thus, we have not used the phone and still fixed rental is coming.

The telephone department refused to accept our letter.

In the meantime, we have installed phone of some other company due to deficiency in service by bsnl.

Now we want our line to get disconnected and reversal of fixed charges levied for lock down period and line disconnected period.