Bharat Sanchar Nigam [BSNL] — Error in name & address entered by bsnl in prepaid sim register.

Address:	560097
Website:	bsnl

Dear sir,

I have purchased prepaid sim from bsnl-bangalore more than 10 years back (Probably in 2012) and have been using the same since then. Now when i went for replacement of the same with micro-sim, i was surprised to hear from bsnl personnel that the same registered with somebody else's name & address and can't be exchanged.

As i have have been using this number since more than 10 years and registered the same in many banks, i am put under lot of trouble to discontinue the same. Please let me know the procedure to correct the name & address in bsnl's register.